Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service and manage orders in a dynamic construction environment.
- Company: Join a leading construction company that prioritises employee growth and teamwork.
- Benefits: Enjoy 25 days annual leave, workplace pension, and modern office perks.
- Other info: Engage in team events and enjoy a vibrant workplace culture.
- Why this job: Be part of a supportive team and make a real difference in customer satisfaction.
- Qualifications: 2+ years in customer service, strong communication, and IT skills required.
The predicted salary is between 28000 - 30000 £ per year.
Salary: £28,000 to £30,000 per annum
Location: Hatfield
Contract & Hours: Permanent, full-time. Monday to Friday – 7:30am to 4:30pm
Company profile: Join a leading construction company that values its employees and fosters personal and professional growth. Work in modern, open‑plan offices with a positive team environment.
Required skills:
- 2+ years in an office‑based customer service role
- Excellent communication skills over the phone and email
- Good numeracy skills
- Strong IT skills, excellent working knowledge of Excel
- Full UK licence to commute to the location
Desirable skills:
- Knowledge/experience in the construction industry
- Sales support experience
- Read and understand architect drawings and specifications
- Competent with ERP/CRM systems
- Previous project coordination experience
Responsibilities:
- Provide excellent customer service and manage calls
- Process orders, coordinate deliveries, and resolve queries
- Support customers, sales and team leader daily
- Scale floor plans, coordinate designs, and recommend products
- Manage suppliers, chase orders, and check stock availability
- Handle invoicing, payments, discrepancies, and emails
Benefits:
- 25 days annual leave + bank holidays
- Christmas closure
- Workplace pension
- Parking on site
- Modern offices
- Team events & socials
Customer Success Administrator in England employer: Smart10 Ltd, Trading as SMT Recruitment
Contact Detail:
Smart10 Ltd, Trading as SMT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Administrator in England
✨Tip Number 1
Network like a pro! Reach out to people in the construction industry or those already working at the company. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and project coordination. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! Bring examples of your previous work, especially if it relates to customer service or project management. This will demonstrate your experience and how you can add value to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Success Administrator in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills, like your IT proficiency and numeracy. We want to see how your background fits with the Customer Success Administrator role, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team and how your skills can contribute to our success. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and double-check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at Smart10 Ltd, Trading as SMT Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service skills, especially those relevant to an office environment. Be ready to share specific examples of how you've handled customer queries or resolved issues in the past. This will show that you understand the importance of excellent service.
✨Familiarise Yourself with the Construction Industry
Since the role is within a construction company, it’s beneficial to have a basic understanding of the industry. Research common terms, processes, and challenges in construction. This knowledge can help you stand out and demonstrate your genuine interest in the field.
✨Show Off Your IT Skills
Make sure you're comfortable with Excel and any ERP/CRM systems you might encounter. Prepare to discuss how you've used these tools in previous roles. If you can, bring examples of reports or data you've managed to showcase your proficiency.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, company culture, or growth opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.