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- Tasks: Handle calls, process orders, and assist customers via chat and email.
- Company: Join Smart10 Ltd, a dynamic recruitment company in Biggleswade.
- Benefits: Earn £12.95 per hour, enjoy 20 days leave, and free parking.
- Other info: Comprehensive training provided in a supportive environment.
- Why this job: Kickstart your career in customer service with great progression opportunities.
- Qualifications: Previous customer service experience and strong communication skills.
The predicted salary is between 27000 - 27000 £ per year.
Smart10 Ltd, Trading as SMT Recruitment is seeking a Full Time Customer Service Advisor for their Biggleswade office. The role involves handling inbound and outbound calls, processing orders, and assisting customers via chat and email.
Candidates should possess prior experience in customer service and strong communication skills.
The position offers a salary of £12.95 per hour, 20 days annual leave, and opportunities for progression. Free parking and comprehensive training are also provided.
Customer Service Advisor – Multi-Channel Orders & Support employer: Smart10 Ltd, Trading as SMT Recruitment
Contact Detail:
Smart10 Ltd, Trading as SMT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor – Multi-Channel Orders & Support
✨Tip Number 1
Make sure you know the company inside out! Research Smart10 Ltd and understand their values, products, and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role involves handling calls, chats, and emails, try role-playing with a friend or family member. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you’re proactive and keen to join the team at Smart10 Ltd. Let’s get you that Customer Service Advisor position!
We think you need these skills to ace Customer Service Advisor – Multi-Channel Orders & Support
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous experience in customer service. We want to see how you've handled calls, chats, and emails in the past, so share specific examples that showcase your communication skills.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their skills with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your passion for customer service shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Smart10 Ltd, Trading as SMT Recruitment
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Be ready to discuss your previous experiences and how they relate to handling calls, processing orders, and assisting customers through various channels like chat and email.
✨Practice Your Communication Skills
Since strong communication skills are a must for this role, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on how you would handle specific customer scenarios.
✨Familiarise Yourself with the Company
Research Smart10 Ltd and understand their values and services. This will help you tailor your answers to show that you’re not just a fit for the role, but also for the company culture.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, training opportunities, and progression within the company. This shows your genuine interest and helps you assess if it’s the right fit for you.