Customer Coordinator

Customer Coordinator

Full-Time 29000 - 29000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Coordinate exciting Christmas projects and ensure top-notch customer service.
  • Company: A thriving horticultural business with a focus on seasonal operations.
  • Benefits: Competitive salary, hybrid working, and a dynamic team environment.
  • Other info: 6-month contract with opportunities for growth and development.
  • Why this job: Join a growing team and make a real impact during the festive season.
  • Qualifications: Highly organised, customer-focused, and thrives in fast-paced settings.

The predicted salary is between 29000 - 29000 £ per year.

Location: Bishop's Stortford

Salary: £29,000 per annum

Contract Type: 6-month fixed term contract

Working Pattern: Monday to Friday, 9.00-17.00 | Hybrid (1 day working from home)

About the Role

Our client is a successful horticultural business looking for a Customer Coordinator to support their busy Christmas operations. This is an exciting opportunity to join a growing team and play a key role in coordinating seasonal projects, ensuring clients receive an excellent service from initial enquiry through to installation and collection. You will be responsible for managing customer enquiries, preparing quotations, coordinating subcontractors and ensuring all project information is accurate and up to date. This role would suit someone who is highly organised, customer-focused and enjoys working in a fast-paced, deadline-driven environment.

Key Responsibilities

  • Act as the main point of contact for incoming Christmas enquiries from clients and internal teams.
  • Prepare and issue accurate quotations and proposals.
  • Coordinate subcontractors for Christmas installations across the UK.
  • Manage installation schedules, client requirements and project expectations.
  • Complete and issue Risk Assessments and Method Statements (RAMS).
  • Manage the Christmas inbox, ensuring enquiries are responded to promptly and professionally.
  • Handle incoming calls from clients, prospects and subcontractors.

Customer Coordinator employer: Smart10 Ltd, Trading as SMT Recruitment

Join a dynamic team in Brentwood as a Parts Sales Advisor, where your language skills in German or Dutch will be valued in the fast-paced automotive industry. Our company fosters a supportive work culture with opportunities for professional growth, competitive benefits including a company pension and health programme, and a focus on employee wellbeing. Enjoy a casual dress code and participate in engaging company events while making a meaningful impact on customer satisfaction and operational efficiency.

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Contact Details:

Smart10 Ltd, Trading as SMT Recruitment Recruitment Team

We think you need these skills to ace Customer Coordinator

Communication Skills
Time Management
Problem-Solving Skills
Property Maintenance
Multi-Trade Skills
Plumbing Diagnosis
Joinery Skills