Technical Administration Apprentice – Oil & Gas, CPI & Renewables in Oldbury

Voestalpine is represented worldwide by more than 500 Group companies and locations in more than 50 countries and on all 5 continents. Its headquarters is located in Linz, Austria. Our UK office is based within Oldbury and on site we have two legal entities voestalpine High Performance Metals UK Ltd and voestalpine Specialty Metals UK Ltd – the candidate will be working within voestalpine Specialty Metals UK Ltd within our Oil & Gas, CPI & Renewables division.

The role provides administrative/operational support to technical and commercial teams, within the Oil & Gas, CPI and Renewables business. Supporting effective handling of customer orders, documentation and quality-related processes. Designed to develop a practical understanding of products, customer needs and procedures.

Training and support will be provided by our specialist Apprenticeship training provider, Smart Training & Recruitment.

In order to meet the eligibility criteria for an Apprenticeship in England, you must be able to demonstrate at least three years UK residency, or hold a valid visa that meets the exceptions to this rule.

Please note, as part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via Department for Education.

Participate fully in all training provided.

• Develop a basic understanding of quality assurance principles, materials and technical standards.
• Gradually take on additional responsibilities as skills and experience develop.

Health, Safety and Environment

• Comply with all company health and safety policies and procedures.
• Take reasonable care for your own health and safety and that of others.
• Support environmental and sustainability initiatives where applicable.

Minimum Qualifications: 5 GCSEs and 2 A-Levels preferred, ideally including science-based subjects. No prior work experience required.

Key Responsibilities:

• Provide administrative support to the technical and quality teams in relation to customer orders and documentation.
• Assist with material certification checks, contract reviews and documentation overchecks.
• Ensure that customer requirements and specifications received from Sales teams are accurately reflected in documentation.
• Work closely with Sales teams, quality staff and engineers to ensure customer and technical requirements are clearly understood and followed.
• Act as an interface between Sales teams and internal departments to support efficient and timely order handling.
• Assist in identifying, recording and resolving documentation or quality-related issues.
• Support compliance with internal procedures, customer standards and relevant industry requirements.
• Carry out general administrative duties within the technical department.
• Provide support during peak workload periods or holiday cover where required and appropriate.

What is the expected career progression after this apprenticeship?

• View to receive a contract at the end of a successful apprenticeship should there be a position available.

What other requirements are there for this apprenticeship?

Skills and Personal Attributes:

• High level of attention to detail and an organised approach to work.
• Willingness to learn with a proactive and responsible attitude.
• Ability to communicate clearly and effectively, particularly when working with Sales teams and technical colleagues.
• Basic numerical and IT skills.
• Ability to manage multiple tasks and work to deadlines.
• Team-focused approach with a positive and professional working attitude.

Working Conditions:

• 35 hours per week, with flexibility as required by the business.
• Office-based role with occasional travel for training, meetings or site visits where necessary.