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- Tasks: Support and empower women on their journey to employment in a welcoming environment.
- Company: Dynamic charity transforming lives by dressing and coaching unemployed women.
- Benefits: Flexible hours, supportive team, and the chance to make a real difference.
- Why this job: Be the first point of contact for women seeking success and independence.
- Qualifications: Strong admin skills, excellent communication, and a passion for empowering others.
- Other info: Join a mission-driven team with opportunities for personal growth and impact.
The predicted salary is between 30000 - 40000 £ per year.
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed. After visiting Smart Works, 68% of clients secure a job within a month, gaining financial independence and transforming their lives.
The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
In 2025 we launched our new 5-year strategy - we are aiming to build a future where every woman, at any stage of her career, can access trusted, personalised support to secure employment. We aspire to be local in feel, national in reach, shaped by the voices of women, valuing every story and every success.
About the Role
We are looking for a proactive, compassionate, organised and collaborative individual who has a passion for supporting and empowering women in their employment journeys. The South London Service Delivery Executive will play a key role in both the South London Centre and the wider Service Delivery Team across London. They will support with the smooth running of our service, create a welcoming atmosphere for all clients, volunteers and visitors and ensure that there is strong consistency and quality across every aspect of the service we deliver.
The Service Delivery Executive will often be the first point of contact a client will have with Smart Works, providing administrative, phone and booking support for clients across London and beyond. The role requires strong administrative skills, excellent communication skills and a drive to ensure all women who visit us have the best possible experience.
How to Apply
Please head to our website to read the full job pack and then submit your CV and Cover Letter through our recruitment system. If you require any reasonable adjustments or alterations for the application and recruitment processes, please get in touch and we’d be happy to support. Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
South London Service Delivery Executive in Croydon employer: Smart Works
Contact Detail:
Smart Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land South London Service Delivery Executive in Croydon
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to Smart Works. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching Smart Works thoroughly. Understand their mission and values, and think about how your skills align with empowering women in their employment journeys.
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the more confident you'll feel when it’s showtime.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace South London Service Delivery Executive in Croydon
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, take a good look at the job description. We want to see how your skills and experiences align with what we're looking for, so make sure to highlight those in your application!
Craft a Personalised Cover Letter: Your cover letter is your chance to shine! Make it personal and show us why you're passionate about empowering women and supporting their employment journeys. We love seeing genuine enthusiasm!
Show Off Your Organisational Skills: As a Service Delivery Executive, being organised is key. In your CV and cover letter, give us examples of how you've managed tasks or projects effectively. We want to know how you keep things running smoothly!
Apply Through Our Website: Don't forget to submit your application through our website! It's the easiest way for us to receive your CV and cover letter. Plus, it shows you're following our instructions, which we appreciate!
How to prepare for a job interview at Smart Works
✨Know Your Mission
Before the interview, take some time to understand Smart Works' mission and values. Familiarise yourself with how they empower women and the impact they have on their lives. This will not only help you align your answers with their goals but also show your genuine interest in the role.
✨Showcase Your Compassion
As a Service Delivery Executive, empathy is key. Prepare examples from your past experiences where you've supported or empowered others, especially in challenging situations. This will demonstrate your ability to connect with clients and create a welcoming atmosphere.
✨Highlight Your Organisational Skills
This role requires strong administrative skills. Be ready to discuss how you manage multiple tasks and ensure smooth operations. Share specific tools or methods you use to stay organised, as this will reassure the interviewers of your capability to handle the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the environment is the right fit for you.