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- Tasks: Support and empower women on their journey to employment in a welcoming environment.
- Company: Dynamic charity transforming lives by dressing and coaching unemployed women.
- Benefits: Flexible working hours, supportive team, and the chance to make a real difference.
- Other info: Join a mission-driven team with opportunities for personal growth and development.
- Why this job: Be the first point of contact for women seeking success and help them gain financial independence.
- Qualifications: Strong admin skills, excellent communication, and a passion for empowering women.
The predicted salary is between 25000 - 30000 £ per year.
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed. After visiting Smart Works, 68% of clients secure a job within a month, gaining financial independence and transforming their lives. The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre. In 2025 we launched our new 5-year strategy- we are aiming to build a future where every woman, at any stage of her career, can access trusted, personalised support to secure employment. We aspire to be local in feel, national in reach, shaped by the voices of women, valuing every story and every success.
About the Role
We are looking for a proactive, compassionate, organised and collaborative individual who has a passion for supporting and empowering women in their employment journeys. The South London Service Delivery Executive will play a key role in both the South London Centre and the wider Service Delivery Team across London. They will support with the smooth running of our service, create a welcoming atmosphere for all clients, volunteers and visitors and ensure that there is strong consistency and quality across every aspect of the service we deliver. The Service Delivery Executive will often be the first point of contact a client will have with Smart Works, providing administrative, phone and booking support for clients across London and beyond. The role requires strong administrative skills, excellent communication skills and a drive to ensure all women who visit us have the best possible experience.
How to Apply
Please head to our website to read the full job pack and then submit your CV and Cover Letter through our recruitment system. If you require any reasonable adjustments or alterations for the application and recruitment processes, please get in touch and we would be happy to support. Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
South London Service Delivery Executive in Croydon employer: Smart Works Charity
Contact Detail:
Smart Works Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land South London Service Delivery Executive in Croydon
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with others on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and practising common interview questions. We recommend doing mock interviews with friends or family to boost your confidence and get comfortable with your answers.
✨Tip Number 3
Follow up after your interviews! A simple thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. We suggest mentioning something specific from the interview to make it personal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to make a difference in women’s lives, just like you!
We think you need these skills to ace South London Service Delivery Executive in Croydon
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, take a good look at the job description. We want to see how your skills and experiences align with what we're looking for, so make sure to highlight those in your application!
Craft a Personalised Cover Letter: Your cover letter is your chance to shine! Make it personal and show us why you're passionate about empowering women in their employment journeys. We love seeing genuine enthusiasm and a connection to our mission.
Show Off Your Administrative Skills: Since this role requires strong administrative skills, don’t forget to mention any relevant experience you have. Whether it's managing schedules or handling client communications, we want to know how you can contribute to our smooth-running service.
Apply Through Our Website: Make sure to submit your CV and cover letter through our recruitment system on the Smart Works website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at Smart Works Charity
✨Know Your Mission
Before the interview, take some time to really understand Smart Works' mission and values. Familiarise yourself with how they empower women and the impact they have on their lives. This will not only help you answer questions more effectively but also show your genuine passion for the role.
✨Showcase Your Compassion
As a Service Delivery Executive, empathy is key. Prepare examples from your past experiences where you've supported or empowered others, especially in challenging situations. This will demonstrate your ability to connect with clients and create a welcoming atmosphere.
✨Highlight Your Organisational Skills
The role requires strong administrative skills, so be ready to discuss how you manage tasks and prioritise effectively. Bring up specific tools or methods you use to stay organised, and consider sharing a time when your organisational skills made a significant difference in your work.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. This shows your interest and helps you gauge if the environment aligns with your values. Consider asking about the challenges the team faces or how success is measured in this role.