At a Glance
- Tasks: Lead community engagement through events, content creation, and direct communication on social platforms.
- Company: Join Smart Transactions, a pioneering blockchain startup founded by Ethereum's architect, Vlad Zamfir.
- Benefits: Enjoy flexible hours, remote work, competitive salary, and collaboration with blockchain pioneers.
- Why this job: Be part of an elite team shaping the future of Ethereum with innovative transaction capabilities.
- Qualifications: 3+ years in community management or developer relations; strong leadership and analytical skills required.
- Other info: Ideal for crypto enthusiasts eager to make an impact in a dynamic, diverse environment.
The predicted salary is between 36000 - 60000 £ per year.
About Smart Transactions
Smart Transactions (stxn.io) was founded by Vlad Zamfir, Ethereum foundation researcher and Ethereum founding architect who engineered the proof of stake transition, with the mission to unlock programmability for transactions on Ethereum. We are the first to enable transaction automation on solidity which will unlock never before possible transaction capabilities across defi, protocols, wallets and smart contracts.
We raised our pre-seed round in the summer of 2023 and are launching our MVP in Q2 2024.
We are a small team of elite and hungry minds of all genders, ethnicities and backgrounds spanning blockchain, finance, tradfi and defi as well as AI, and social sciences. As we grow and expand our team, we measure our growth not by number of total employees but unique value and quality of only a few, hand-selected individuals. With an MVP launch on the horizon and a lot of exciting exposure heading our way in 2024, our senior leadership team is looking to hire a Community Engagement Lead.
This role requires confidence in self-management and intentional communication skills to make sure our remote team is at all times connected and aligned. Prior knowledge, curiosity and a strong interest in blockchain, Ethereum and particularly MEV are desired.
Key Responsibilities
Core Engagement areas
A) Engaging via educational materials/ developer relation docs for the community
Developer Community Building: Plan and implement community-building strategies via various local social channels and offline events to drive engagement and foster a sense of community among our users. Manage our discord and highlight technical questions/ issues to our devrel team
Direct Community Engagement: Hosting various community events, and continuously engaging directly with our community members.
Content Creation & Campaign Management: Design and manage marketing campaigns to expand user base and deepen market penetration. Lead, organize, and execute product launches and initiatives. Ensure thorough documentation, effective communication, and appeal to the right audiences
On the pulse: Conduct user, developer, and market research. Keep tabs on the Ethereum community landscape, crypto/blockchain/web3 trends, and industry developments
B) Engaging directly with community via Discord/ Twitter/ Socials:
GTM Strategy: Develop a comprehensive community engagement and marketing strategy that combines business goals, technical insights, and campaign schedules.
Customer Issue Resolution: Oversee the resolution of community issues, concerns, and escalations, ensuring timely and satisfactory resolutions.
Metrics Tracking: tack community and market metrics across all engagement channels, including CRM, digital, social media to identify areas for improvement.
Quality Assurance: Participate in user acceptance testing (UAT) and quality assurance (QA) processes to ensure product functionality meets customer needs and expectations.
C) Supporting stakeholder engagement operationally via project management:
PR & Project Coordination: Coordinate with PR partners and outlets, coordinate project tasks, timelines, and resources to ensure timely delivery of product enhancements and updates.
Continuous CX Improvement: Implement processes and initiatives to continuously improve the efficiency and effectiveness of customer support operations. Analyze campaign performance metrics, adjust strategies according to results, and prepare regular performance reports to identify trends, and create opportunities for improvement.
Partner community coordination support: Manage the STXN dev/ solver program and coordinate collaboration between solvers and the STXN team.
Requirements
You have at least 3+ years of relevant experience (in a developer relations and/ or community manager rolw)
Your background is in either of the subjects of computer science, business development, blockchain or technical ops mgmt
You are comfortable in making decisions independently
You have strong leadership skills and a hands-on mentality
You have strong analytical skills and prioritisation
You are self-motivated and take a results-oriented approach to work
Excellent verbal and written communication skills in English
Content creation experience, writing or curating educational content in various formats together with Marketing and/or subject matter experts.
Experience organizing and facilitating community events.
Crypto Native or a background in crypto, whether personal or professional.
Benefits
will work closely with the CEO and Ethereum founding members pioneers to amplify your personal and the company’s network
Competitive salary and benefits
Flexible working hours and a fully remote work environment.
Opportunity to work on cutting-edge projects with an elite team of blockchain pioneers
A dynamic and supportive team culture that values diversity, creativity, critical thinkers, direct feedback and personal growth.
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Remote Community Engagement Lead - Smart Transactions employer: Smart Transactions
Contact Detail:
Smart Transactions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Community Engagement Lead - Smart Transactions
✨Tip Number 1
Familiarise yourself with the latest trends in blockchain and Ethereum, especially around MEV (Miner Extractable Value). This knowledge will not only help you engage with the community effectively but also demonstrate your genuine interest in the field during discussions.
✨Tip Number 2
Join relevant Discord channels and Twitter communities focused on Ethereum and blockchain. Actively participate in conversations to build your network and showcase your expertise, which can make you a standout candidate for the Community Engagement Lead role.
✨Tip Number 3
Consider hosting or participating in community events or webinars related to blockchain technology. This hands-on experience will not only enhance your skills but also provide you with concrete examples to discuss during interviews.
✨Tip Number 4
Prepare to discuss your previous experiences in community management and developer relations. Highlight specific strategies you've implemented that successfully engaged users, as this will resonate well with our focus on community building at Smart Transactions.
We think you need these skills to ace Remote Community Engagement Lead - Smart Transactions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in community engagement, developer relations, and blockchain. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for blockchain and Ethereum. Mention specific experiences that align with the responsibilities of the Community Engagement Lead position.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure your application materials are well-written and free of errors. Consider including examples of past content creation or community events you've organised.
Demonstrate Your Knowledge: In your application, reference your understanding of MEV and current trends in the Ethereum community. This will show your genuine interest and expertise in the field, making you a more attractive candidate.
How to prepare for a job interview at Smart Transactions
✨Show Your Passion for Blockchain
Make sure to express your enthusiasm for blockchain technology and Ethereum during the interview. Share any personal projects or experiences that demonstrate your interest and knowledge in the field, especially regarding MEV and smart contracts.
✨Demonstrate Community Engagement Skills
Prepare examples of how you've successfully built and engaged communities in previous roles. Discuss specific strategies you used to foster connections and resolve issues, as this role heavily focuses on community interaction.
✨Highlight Your Content Creation Experience
Since content creation is a key responsibility, be ready to discuss your experience in writing educational materials or managing marketing campaigns. Bring samples of your work if possible, as this will showcase your ability to communicate effectively with the community.
✨Be Ready for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Prepare to discuss how you would handle specific community issues or develop engagement strategies, demonstrating your analytical and leadership skills.