At a Glance
- Tasks: Patrol streets, advise on parking rules, and ensure community safety.
- Company: Marstons Holdings, a leader in technology-enabled community services.
- Benefits: Full training, flexible hours, and a range of staff perks.
- Other info: Enjoy working outdoors and develop your customer service skills.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 18450 - 22550 £ per year.
London, United Kingdom | Posted on 07/05/2026
Number of Positions: 1
Date Opened: 07/05/2026
Expected Start Date: 08/06/2026
Working Hours: Monday - Saturday with the occasional Sunday; therefore, flexibility is required for working patterns.
A little about Marstons Holdings: They deliver leading technology-enabled services to support communities, government and private-sector partners. Their Transportation Team helps keep streets safe, accessible, and welcoming - you’ll recognise us as the friendly faces out and about in your local area.
Love being outdoors? Enjoy helping people? Want a role that makes a real difference in your community? This apprenticeship is open to applicants aged 18+ and offers the chance to gain real workplace experience while working towards a Customer Service qualification, with full on-the-job training provided. No previous experience is required—training and support will be provided throughout your apprenticeship.
We’re looking for friendly, confident people to patrol local streets, keep parking safe and fair, support the public, and help keep our neighbourhoods running smoothly. You may know us best as Traffic Wardens or Parking Attendants.
Overview: Our client is seeking a dedicated Apprentice Civil Enforcement Officer to join their team. This role involves ensuring compliance with parking and traffic regulations, managing enforcement activities, and maintaining public safety within designated areas. This position offers an opportunity to serve the community while developing professional skills in regulatory enforcement.
What you'll be doing:
- Patrolling public streets and car parks, helping keep communities safe and accessible by advising the public on parking rules and safe parking.
- Issuing Penalty Charge Notices to incorrectly parked vehicles.
- Responding to public enquiries professionally and courteously.
- Reporting abandoned vehicles and equipment issues.
- Supporting enforcement colleagues when required.
Requirements:
- Strong communication and customer service skills.
- Self-motivated and able to work independently.
- Ability to work shifts and handle challenging situations calmly.
This role is vital for maintaining order within the community and ensuring that regulations are respected for the benefit of all residents. This is a physically demanding role; the position involves working outdoors in all weather and, following training, candidates will often be working independently.
Full training and personal development provided. Permanent, full-time role (42.5 hours/week). A wide range of flexible staff benefits, from high-street discounts to wellbeing and lifestyle perks.
Civil Enforcement Officer (Apprentice) employer: Smart Training & Recruitment Ltd.
Marstons Holdings is an excellent employer for those looking to make a meaningful impact in their community as a Civil Enforcement Officer Apprentice. With a strong commitment to employee development, you will receive comprehensive training and support while enjoying a flexible work culture that values your well-being. Located in London, this role not only offers the chance to work outdoors but also provides access to a variety of staff benefits, ensuring a rewarding and fulfilling apprenticeship experience.
Contact Details:
Smart Training & Recruitment Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Civil Enforcement Officer (Apprentice)
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We think you need these skills to ace Civil Enforcement Officer (Apprentice)
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
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How to prepare for a job interview at Smart Training & Recruitment Ltd.
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✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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