At a Glance
- Tasks: Patrol streets, advise on parking rules, and ensure community safety.
- Company: Join Marston Holdings, a leader in tech-enabled community services.
- Benefits: Gain a Customer Service qualification with full training and real experience.
- Other info: Flexible working hours and outdoor work in all weather conditions.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and a self-motivated attitude required.
The predicted salary is between 38798 - 47420 £ per year.
A little about Marston Holdings. They deliver leading technology-enabled services to support communities, government and private sector partners. Their Transportation team helps keep streets safe, accessible, and welcoming - you’ll recognise us as the friendly faces out and about in your local area.
Love being outdoors? Enjoy helping people? Want a role that makes a real difference in your community? This apprenticeship is open to applicants aged 18+ and offers the chance to gain real workplace experience while working towards a Customer Service qualification, with full on the job training provided. We’re looking for friendly, confident people to patrol local streets, keep parking safe and fair, support the public, and help keep our neighbourhoods running smoothly. You may know us best as Traffic Wardens or Parking Attendants.
42.5 hours per week - these could be anywhere between Monday - Saturday with the occasional Sunday therefore flexibility is required for working patterns.
Overview: Our client is seeking a dedicated Apprentice Civil Enforcement Officer to join their team. This role involves ensuring compliance with parking and traffic regulations, managing enforcement activities, and maintaining public safety within designated areas. This position offers an opportunity to serve the community while developing professional skills in regulatory enforcement.
What you'll be doing: You will patrol public streets and car parks, helping keep communities safe and accessible by:
- Advising the public on parking rules and safe parking
- Issuing Penalty Charge Notices to incorrectly parked vehicles
- Responding to public enquiries professionally and courteously
- Reporting abandoned vehicles and equipment issues
- Supporting enforcement colleagues when required
Requirements:
- Strong communication skills with the ability to manage enforcement activities
- Excellent communication skills, both written and verbal
- Self-motivated with the ability to work independently as well as part of a team in a dynamic environment
- Good organisational skills with the capacity to prioritise tasks efficiently
- Physically fit to undertake patrols on foot in various weather conditions
- Ability to work shifts and handle challenging situations calmly
This role is vital for maintaining order within the community and ensuring that regulations are respected for the benefit of all residents. This is a physically demanding role; the position involves working outdoors in all weather conditions and, following training, candidates will often be working independently.
Please note, we can only accept applications from people residing in the following postcodes:
- SE3: Blackheath and parts of Lee
- SE4: Lee and Hither Green
- SE6: Catford
- SE8: Deptford and parts of the Greenwich border
- SE13: Central Lewisham, including Lewisham town centre
Apprentice Civil Enforcement Officer in Birmingham employer: Smart Training & Recruitment Ltd.
Marston Holdings is an excellent employer that prioritises community engagement and employee development. With a strong focus on providing comprehensive training and support, this apprenticeship offers a unique opportunity to gain valuable skills while making a positive impact in Birmingham. The work culture is dynamic and inclusive, encouraging employees to thrive in their roles while enjoying the outdoors and contributing to safer neighbourhoods.
Contact Details:
Smart Training & Recruitment Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Civil Enforcement Officer in Birmingham
✨Get Involved with Local Community Projects
The government and public sector thrive on community engagement, so volunteering for local community projects or councils can give you a leg up. Not only does it boost your CV, but it also puts you in touch with folks who might be part of the hiring teams or know about upcoming apprenticeship opportunities.
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Check out social media channels where public sector initiatives and job roles are advertised. Many public sector organisations post updates on apprenticeships and related events, so be sure to follow them and engage with their content. This way, you’ll be in the loop when it comes to opportunities at places like Smart Training & Recruitment Ltd..
✨Apply Early and Keep It Personal
Apprenticeships can be super competitive, so don't wait until the last minute to throw your hat in the ring! When applying, keep your application personal and show off your passion for the public sector – it's all about how you can contribute to the mission of organisations like Smart Training & Recruitment Ltd.. Our website is a great place to keep an eye out for openings!
We think you need these skills to ace Apprentice Civil Enforcement Officer in Birmingham
Some tips for your application 🫡
Show Off Your Soft Skills:In the public sector, soft skills like communication, teamwork, and problem-solving are key. Make sure your CV highlights experiences that demonstrate these skills, perhaps through school projects or volunteering. We love seeing how you interact with your community!
Tailor Your Cover Letter to Fit:Your cover letter is your chance to express your enthusiasm for the role. Specifically mention why working at Smart Training & Recruitment Ltd. in the government-public sector excites you and how this apprenticeship will help you grow. We want to see your passion for making a difference!
Research, Research, Research!:Before applying, dive into Smart Training & Recruitment Ltd.’s values and recent projects. Showing that you understand what we stand for and how you can contribute can really make your application pop. It lets us know you’re genuinely interested in what we do!
Highlight Any Relevant Experience:Even if it’s just part-time jobs, internships, or volunteer work, include any experience that relates to the public sector. If you've worked on community initiatives or school councils, be sure to mention those. We want to see your commitment to public service!
How to prepare for a job interview at Smart Training & Recruitment Ltd.
✨Know Your Local Issues
In the public sector, it's crucial to be in tune with the issues affecting your community. Make sure you can discuss local challenges and how you would approach solving them. This shows your commitment and awareness of the sector!
✨Highlight Your Passion for Service
For an apprenticeship in the government sector, it’s all about your motivation. Be ready to talk about why you want to serve your community and how you can bring enthusiasm and a fresh perspective to the role with Smart Training & Recruitment Ltd..
✨Brush Up on Relevant Policies
Expect questions about specific policies or frameworks relevant to your desired position. Familiarise yourself with recent legislation or initiatives related to Smart Training & Recruitment Ltd. and be prepared to discuss how you can contribute to these efforts in the role of Apprentice Civil Enforcement Officer.
✨Show Your Willingness to Learn
As this is an apprenticeship, demonstrating your eagerness to learn is essential. Be prepared to discuss how you've tackled challenges in the past and how you plan to develop your skills further while working with Smart Training & Recruitment Ltd..