Smart Spaces is seeking a friendly Support Analyst to blend customer-facing support for our workplace App and CMS with day-to-day IT assistance for colleagues. The role is split ~60% customer support and ~40% internal IT, offering training and growth in a fast-paced Prop Tech environment.
You will troubleshoot issues, create guides, support onboarding, and monitor systems to ensure a seamless experience for customers and teammates alike.
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Customer & IT Support Analyst for SaaS Workspaces employer: Smart Spaces
Smart Spaces is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about smart building technology. With a focus on employee growth, we offer continuous learning opportunities and the flexibility of hybrid work arrangements, allowing you to balance your professional and personal life while working on impactful projects in the vibrant city of London.
