At a Glance
- Tasks: Manage digital learning operations and support course delivery on Brightspace and Adobe Connect.
- Company: Join a leading not-for-profit organisation focused on leadership and governance.
- Benefits: Competitive salary, remote work, and potential for permanent position.
- Other info: Fast-paced environment with opportunities for growth and learning.
- Why this job: Be part of a mission-driven team making a difference in education.
- Qualifications: Degree and 1-2 years in customer support or administration, ideally in training.
The predicted salary is between 24000 - 26000 £ per year.
Outstanding temporary opportunity to join a leading not for profit organisation committed to improving leadership and governance. We’re seeking a highly organised, detail‑driven Learning Product Administrator to support the smooth delivery of digital learning across Brightspace and Adobe Connect.
The Role: You’ll manage day‑to‑day learning operations, maintain course content, support virtual delivery, and ensure data accuracy across LMS and CRM systems. This role suits someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in accuracy and great service.
Key Responsibilities
- Learning Administration: Enrol learners and course leaders, set up automated communications, track attendance, awards, and certificates, support course leader schedules and materials.
- Content & Quality: Create and maintain Brightspace course instances, build/update modules, quizzes, and content pages, support content imports, updates, and QA, assist with exam resource creation and Adobe Connect setup.
- Operational Support: Act as first‑line support for course queries, manage LMS inbox responses, ensure CRM–LMS data accuracy, provide general admin and project support.
Required Experience
- A degree (any discipline) with 1-2 years commercial experience in a customer facing support or administration role, ideally associated with training.
- Excellent written and verbal communication skills.
- Strong organisational ability and meticulous attention to detail.
- Confidence working with LMS systems (ideally Brightspace), CRM systems, data and databases.
- Experience in membership, charity or not for profit organisations.
- Intermediate Microsoft Office skills (Word, Excel, PowerPoint).
- Ability to work independently and collaboratively.
- Positive, professional attitude with enthusiasm for continuous learning.
Contract Details
- Salary: £24,000 – £26,000 pro rata.
- Contract: 6‑month engagement, potential to go permanent.
- Hours: 35 per week (Mon–Fri).
- Location: 95% remote, occasional Central London visits.
Learning Product Administrator – LMS / D2L Brightspace / Adobe Connect in London employer: Smart Sourcer
Smart Sourcer is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those looking to make a significant impact in the tech industry. With a focus on employee growth, we provide ample opportunities for professional development and mastery of cutting-edge technologies like .NET 8/9 and AWS Lambda. Located in a vibrant tech hub, our team enjoys a dynamic environment that encourages creativity and high-quality delivery, making it an ideal place for passionate engineers to thrive.
