Service Desk Analyst - First-Line IT Support in High Wycombe

Service Desk Analyst - First-Line IT Support in High Wycombe

High Wycombe Full-Time 14 - 14 £ / hour (est.) No working from home possible
Smart Solutions

At a Glance

  • Tasks: Provide first-line IT support, logging incidents and ensuring timely resolutions.
  • Company: Join Smart Solutions, a dynamic IT team in the UK.
  • Benefits: Earn £14 per hour with a Monday to Friday schedule.
  • Other info: Office-based role with opportunities for growth and development.
  • Why this job: Kickstart your IT career while helping others solve tech issues.
  • Qualifications: No prior experience needed, just a passion for technology and problem-solving.

The predicted salary is between 14 - 14 £ per hour.

Smart Solutions in the United Kingdom is seeking a Service Desk Analyst to join our IT team.

You will provide first-line support to internal users, logging incidents and requests, and ensuring timely resolution or escalation.

This office-based role in Kingsmill (HP10) runs Monday to Friday on a rota between 7:00am and 6:00pm, with salary £14 per hour.

You will work with resolver groups and external suppliers to maintain high service levels and customer satisfaction.

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Service Desk Analyst - First-Line IT Support in High Wycombe employer: Smart Solutions

Smart Solutions in Barnstaple is an excellent employer, offering a supportive work culture that values teamwork and dedication. With a focus on employee growth, we provide training opportunities and a stable weekday schedule, allowing for a healthy work-life balance. Join us to be part of a meaningful recycling initiative that contributes positively to the community.

Smart Solutions

Contact Details:

Smart Solutions Recruitment Team

We think you need these skills to ace Service Desk Analyst - First-Line IT Support in High Wycombe

Incident Logging
Request Management
First-Line Support
Customer Service
Problem-Solving Skills
Communication Skills
Time Management