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- Tasks: Support engineers with technical advice and troubleshoot gas-related issues.
- Company: Smart Search Technical simplifies recruitment in the engineering sector across the UK.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the engineering field.
- Qualifications: Must be a qualified Gas Engineer with current Gas Safe registration.
- Other info: Ideal for those looking to step away from hands-on work.
The predicted salary is between 31000 - 39000 £ per year.
Position: Technical Service Specialist Location: South East England Salary: £37,000 – £45,000 per annum Employment Type: Full-Time Role Overview: I am recruiting a qualified Gas Engineer with experience in domestic and commercial systems for a mainly support-focused role. The position involves providing technical advice and assisting the field team with escalated issues, with minimal hands-on work. We have a vacancy for someone with a gas engineer background, working primarily off the tools, except when supporting escalations. Please confirm if you are looking to move into a role away from the tools. Key Responsibilities: * Provide technical support and guidance to on-site engineers * Troubleshoot and resolve complex gas-related problems remotely and on-site when needed * Assist with escalated service calls to ensure timely resolution * Ensure compliance with gas safety regulations and best practices Candidate Requirements: * Qualified Gas Engineer with current relevant certification (Gas Safe registration essential) * Experience working with domestic and commercial gas systems * Strong problem-solving skills and ability to work independently * Good communication skills for liaising with customers and colleagues Smart Search Technical is a specialist recruitment company operating in technical engineering sectors across the UK & beyond. Founded in 2024, our mission is to simplify the recruitment process for both job seekers and employers, leveraging our extensive knowledge, connections and experience. By applying for this position, you consent to be contacted by our organisation if your qualifications align with the requirements for any role we represent
Technical Service Specialist employer: Smart Search Technical Ltd
Contact Detail:
Smart Search Technical Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service Specialist
✨Tip Number 1
Make sure to highlight your experience with both domestic and commercial gas systems during any conversations or interviews. This will show that you have the relevant background needed for the role and can provide the technical support required.
✨Tip Number 2
Familiarise yourself with common troubleshooting techniques for gas-related issues. Being able to discuss specific examples of how you've resolved complex problems in the past will demonstrate your problem-solving skills effectively.
✨Tip Number 3
Prepare to discuss your communication style, especially how you liaise with both customers and colleagues. Strong communication is key in this role, so be ready to share examples of how you've successfully communicated technical information in the past.
✨Tip Number 4
Since this role involves minimal hands-on work, be clear about your desire to transition away from being on the tools. Articulate your interest in providing support and guidance instead, which aligns with the job's focus.
We think you need these skills to ace Technical Service Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Gas Engineer, focusing on your qualifications and any relevant certifications. Emphasise your problem-solving skills and your ability to work independently, as these are key for the role.
Craft a Strong Cover Letter: In your cover letter, explain why you want to transition into a support-focused role away from hands-on work. Highlight your communication skills and your experience in troubleshooting gas-related issues, as these will be crucial for the position.
Showcase Relevant Experience: When detailing your previous roles, specifically mention any experience you have with domestic and commercial gas systems. Provide examples of how you've successfully resolved complex issues or supported colleagues in the field.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in a technical support role.
How to prepare for a job interview at Smart Search Technical Ltd
✨Showcase Your Technical Knowledge
As a Technical Service Specialist, it's crucial to demonstrate your understanding of gas systems. Be prepared to discuss specific experiences where you've successfully resolved complex issues, and highlight your qualifications, especially your Gas Safe registration.
✨Emphasise Problem-Solving Skills
This role requires strong problem-solving abilities. During the interview, share examples of challenging situations you've faced in the past and how you approached them. This will show your potential employer that you can handle escalated service calls effectively.
✨Communicate Clearly
Good communication is key in this position. Practice explaining technical concepts in simple terms, as you'll need to liaise with both customers and colleagues. Consider role-playing common scenarios to enhance your communication skills before the interview.
✨Express Your Interest in Support Roles
Since this position is primarily support-focused, make sure to convey your enthusiasm for moving away from hands-on work. Discuss why you are interested in providing technical support and how you believe it aligns with your career goals.
