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For Companies At a Glance
- Tasks: Maintain and service complex electronic security systems like CCTV and access control.
- Company: Reputable electronic security integrator with a focus on quality and client relationships.
- Benefits: Competitive salary, paid on-call, travel costs covered, and comprehensive training.
- Why this job: Join a respected team and tackle interesting technical challenges with autonomy.
- Qualifications: 5+ years in electronic security systems with strong fault-finding skills.
- Other info: Enjoy long-term stability and growth in a supportive environment.
The predicted salary is between 46000 - 50000 £ per year.
Im recruiting for a Senior Service & Maintenance Engineer to support a well-established, high-quality electronic security integrator operating across commercial and construction environments in London.
This role is ideal for an experienced engineer who enjoys complex fault finding, taking ownership of live systems, and being trusted as the senior technical point on site. Youll be responsible for keeping critical fire and security systems operational, compliant and reliable, while acting as a calm, professional presence with clients.
This is a hands-on senior role with no people management focused on technical excellence, autonomy and long-term system performance.
The Role
- As a Senior Service & Maintenance Engineer, youll take ownership of both planned preventative maintenance and complex reactive faults across a varied client portfolio.
- Youll be trusted to investigate issues thoroughly, identify root causes, carry out effective repairs and recommend sensible remedial or upgrade solutions where required.
- Your day-to-day will include:
- Planned preventative maintenance across fire & security systems
- Diagnosing and resolving complex or recurring faults
- Servicing live systems including CCTV, Access Control, Intruder and Fire Alarms
- Root-cause analysis to reduce repeat call-outs and downtime
- Repair, replacement and recommissioning of equipment
- Producing accurate, audit-ready service documentation
- Acting as a senior, client-facing technical representative
- Advising clients on system condition, risks and next steps
- Supporting installation and commissioning teams where servicing expertise is required
- Participating in an on-call rota as an escalation-level engineer
This role plays a key part in maintaining system integrity, client confidence and long-term service relationships.
Technical Scope
- CCTV, Access Control, Intruder and Fire Detection systems
- Preventative maintenance, diagnostics, repair and recommissioning
- Legacy and modern platforms
- IP-based environments including networking fundamentals
- Live, operational sites where accuracy and reliability are critical
Location & Travel
- London-based client sites
- Role designed around public transport travel
- Monthly travel costs covered (Zones 12)
- No company vehicle required
What Theyre Looking For
- Minimum 5 years experience servicing electronic security systems
- Strong fault-finding and diagnostic capability
- Solid knowledge of CCTV, Access Control, Intruder and Fire systems
- Familiarity with BS5839, BS7671 and industry codes of practice
- Confident, professional client-facing communication
- Ability to manage workload and priorities independently
- Strong commitment to health & safety
- Ability to pass background vetting / BPSS or SC clearance
Desirable but not essential:
- IP networking knowledge
- Level 3 (or higher) electrical/electronic qualification
- ECS / CSCS card
- FIA modules or fire systems training
- Manufacturer training (e.g. Paxton, Avigilon, Gallagher, Salto, Texecom, Hikvision)
Salary & Package
- ~£46,000 £50,000 basic salary
- ~ Paid on-call rota
- ~ Monthly travel costs covered
- ~ Company phone, tools, uniform and PPE
- ~ Fully funded, role-relevant training and certifications
- ~ Employee ownership scheme (after qualifying period)
- ~20 days holiday plus bank holidays
Why This Role?
- Senior, respected servicing position
- Complex, technically interesting systems
- Autonomy and trust on site
- Strong training and standards
- Long-term stability within a quality-driven environment
If youre a Senior Service / Maintenance Engineer who enjoys solving problems properly and being relied on for your technical judgement, Id be happy to talk through the role in confidence.
Commercial Service and Maintenance Engineer (Permanent) in London employer: Smart Search Technical Ltd
Contact Detail:
Smart Search Technical Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Service and Maintenance Engineer (Permanent) in London
✨Tip Number 1
Network like a pro! Attend industry events, workshops, or even local meet-ups. Chatting with fellow engineers and potential employers can open doors that job boards can't.
✨Tip Number 2
Show off your skills in real-time! Consider offering to do a demo or a trial service for potential employers. It’s a great way to showcase your expertise in CCTV and access control systems.
✨Tip Number 3
Don’t underestimate the power of social media! Use platforms like LinkedIn to connect with industry leaders and share your insights on security systems. It helps build your personal brand and keeps you on their radar.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to get noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Commercial Service and Maintenance Engineer (Permanent) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CCTV, Access Control, and other relevant systems. We want to see how your skills match the role, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Senior Service & Maintenance Engineer role. Share specific examples of your problem-solving skills and client interactions that demonstrate your professionalism.
Showcase Your Technical Skills: In your application, emphasise your fault-finding capabilities and any relevant qualifications. We’re looking for someone who can take ownership of complex issues, so let us know how you’ve tackled similar challenges in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Smart Search Technical Ltd
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of CCTV, Access Control, and Fire Detection systems. Be ready to discuss specific examples of complex fault-finding you've done in the past. This role is all about technical excellence, so showing off your expertise will definitely impress.
✨Showcase Your Problem-Solving Skills
Prepare to talk about how you've tackled challenging issues in previous roles. Think of a few scenarios where you identified root causes and implemented effective solutions. This will demonstrate your ability to take ownership of live systems and your commitment to keeping them operational.
✨Client Communication is Key
Since this role involves being a client-facing technical representative, practice how you communicate complex information clearly and professionally. You might be asked how you would explain a technical issue to a non-technical client, so have a couple of examples ready.
✨Understand the Company Culture
Research the company’s values and mission. Being able to align your personal work ethic with theirs will show that you're not just a good fit technically, but also culturally. This can set you apart from other candidates who may not have done their homework.