Smart Recruitment is seeking an experienced Customer Journey Lead – Mortgages to own and continually improve the end-to-end mortgage customer journey. The role reports to the COO and influences journey design across enquiry, application, underwriting, offer, servicing and redemption, balancing commercial objectives with regulatory requirements.
The successful candidate will lead customer experience design, communications and improvement initiatives, leveraging insights from customer feedback and
Mortgage Journey Architect employer: Smart Recruitment
As a temporary HR Advisor in the education sector, you will be part of a supportive and collaborative work culture that values your expertise and contributions. Located in the Yeovil area, this role offers flexible term-time hours, allowing for a great work-life balance while providing meaningful support to the local school community. With opportunities for professional growth and the potential for a permanent position, this is an excellent chance to make a positive impact in education.
