At a Glance
- Tasks: Support HR processes, manage onboarding, and assist with employee relations.
- Company: Join Catch22, a forward-thinking organisation committed to equality and inclusion.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Dynamic workplace with opportunities for growth and learning.
- Why this job: Kickstart your HR career and make a real difference in people's lives.
- Qualifications: Interest in HR, strong admin skills, and a customer service mindset.
The predicted salary is between 27184 - 27184 £ per year.
If you're looking for your first or second job in HR and already have impressive administrative and organisational skills, as well working towards your CIPD level 3 or equivalent then we have the ideal role for you. As People Operations Officer you will be delivering a customer-focussed HR processing service for a number of areas of our organisation. You will be working with our Service Managers to ensure they work to our HR policies, processes and practices.
This will include:
- Using the ATS system to approve and publish roles
- Carrying out background checks and onboarding new staff
- Issuing offer letters and contracts of employment
- Administering the leaver processes
- Processing variations to contracts and payroll changes and entering timesheets
- Monitoring key events and dates relevant to the employment relationship (e.g. DBS renewals) and taking appropriate action
- Collating inter-company transfer (TUPE) data as required and implementing the payroll and records aspects of TUPE transfers
- Managing the employee absence processes, including annual leave, sickness, maternity and paternity
- Preparing redundancy calculations
- Supporting with grievance and disciplinary investigations by making arrangements and taking notes
- Supporting Managers with informal and Stage 1 sickness absence cases
- Dealing in a sensitive and professional manner with enquiries from all sources and maintaining privacy and confidentiality at all times
You will be managed by our People Operations Manager, and will be working with a wider People team who support other areas of the organisation, so there will be plenty of opportunities to learn from others, hear more about what we do and how you play a part in the bigger picture. You'll also be working closely with the rest of the team in particularly the Strategic People Partners and ER & Wellbeing team. Your relationship with our Payroll team is also going to be key.
Qualifications
An understanding of, or keen interest in HR is essential, while some experience of the area would be desirable. We will also look to supporting you with further development and in gaining a recognised qualification in HR support.
To succeed in this role you must possess a good basic education and strong administrative skills - including a familiarity with Word and Excel, and experience of using mail merge and databases. You will be able to work on your own initiative and maintain confidentiality. In addition, you must be able to demonstrate:
- The ability to build and develop strong working relationships
- A strong customer service ethos and good communication skills
- The ability to work effectively under pressure
- Time management and prioritisation skills
- Excellent attention to detail and accuracy
Desirable criteria:
- Experience of working in a busy Human Resources or Finance Department
- Experience of using a HR database system
- Knowledge of the main areas of HR administration
- Able to develop basic administration procedures
Additional Information
Salary: £27,184 per annum. Access to your own means of transportation would be beneficial, as the local bus service is unfortunately neither frequent nor reliable. We recommend you research your potential commute ahead of applying.
Screening: Successful admission to post subject to an employer Right To Work in the UK check. The post-holder must have right to work in the UK.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
Please note, we will conduct an online search as part of our due diligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media.
Catch22’s Commitment to Ban the Box: Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage.
People Operations Officer in Westerham employer: Smart Recruiters
Catch22 is an exceptional employer that prioritises employee growth and development, offering a supportive environment for those starting their careers in HR. With a strong commitment to equality, diversity, and inclusion, employees can expect a collaborative work culture where they can learn from experienced colleagues while contributing to meaningful initiatives that strengthen communities. Located in an area with limited public transport options, having your own means of transportation will enhance your experience as you engage with a passionate team dedicated to making a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Officer in Westerham
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Smart Recruiters!
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We think you need these skills to ace People Operations Officer in Westerham
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Smart Recruiters. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Smart Recruiters and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Smart Recruiters. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Smart Recruiters's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Smart Recruiters
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Smart Recruiters.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
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A full-time HR role at Smart Recruiters will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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