At a Glance
- Tasks: Assist in planning and selling exceptional events at Raffles London.
- Company: Join the prestigious Raffles London, known for luxury and excellence.
- Benefits: 28 days holiday, staff meals, enhanced pay, and worldwide development opportunities.
- Other info: Fun team events and a commitment to diversity and inclusion.
- Why this job: Be part of a dynamic team creating unforgettable experiences for guests.
- Qualifications: Experience in events, strong communication skills, and a passion for service.
The Events Executive will work alongside the Events Managers to assist and help with selling and planning all manner of events at Raffles London and to deliver exceptional service whilst doing so. To be actively involved in ensuring that the Raffles London events offering is consistently best-in-class, and that it evolves to encompass the best of industry trends and continues to delight our guests. To develop new business, and to contribute to projects to strengthen the positioning of the events department as required.
Responsibilities
- To help sell and plan events, including taking initial enquiries, preparing proposals, sending contracts, negotiating pricing, preparing event orders, planning and executing events to the highest level and in-line with Raffles London standards.
- To be present at the event, to provide a smooth link for the client to the operations team and to support in the seamless running of the event for the client.
- To follow up post event gaining client feedback with care and attention and ensuring that billing is accurate and timely.
- To conduct site visits and entertain guests and social agents/bookers.
- To accurately forecast all events and to prepare forecast reports if required.
- Additional responsibilities in absence of line manager or senior employee.
- Performs other duties as required or assigned including working in a different department or restaurant than usually assigned.
Qualifications
Essential
- Recent experience in events or a similar role.
- Market knowledge of competitors and event industry trends.
- Food and beverage knowledge.
- Enthusiasm and commitment to delivering the best events possible in any situation.
- A proven track record and ability to provide high levels of service under pressure.
- Exceptional communication and customer service skills, both written and spoken.
- Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.
- An understanding and willingness to contribute to a 24h operational schedule when required.
Desirable
- Knowledge of Delphi fdc, Salesforce and Opera PMS.
- Previous experience within a luxury hotel environment working with LQA, Forbes 5* or equivalent standards.
Additional Information
Not only will you be joining one of the world’s best hotels you will also receive great benefits including:
- 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days).
- Staff meals whilst on duty.
- Free dry cleaning for uniform.
- Employer pension contribution of 3%.
- Enhanced sick pay.
- Enhanced maternity, paternity and adoption pay.
- Life Assurance 1x salary.
- Employee assistance program, including virtual GP and financial advice.
- Season ticket loans and cycle to work scheme.
- Colleague gifting to celebrate special occasions.
- Paid days off to move house or give back time to a charity of your choice.
- Internal learning and development programmes tailored to you.
- Fun-filled events, whether that’s a pub quiz, team run or festive party.
- Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.
- Worldwide development opportunities across Accor’s extensive brand portfolio.
What are the Raffles Values?
- Respect: We value the needs ideas and individuality of others; we treat everyone with fairness and dignity.
- Belonging: We celebrate our differences. We support each other and we always stand together.
- Integrity: We build trust through mutual respect and being authentic.
- Empowerment: We have the authority to take initiative and anticipate moments to create unforgettable experiences.
- Excellence: We make genuine connections and we cherish every opportunity to make the people around us feel special.
Diversity & Inclusion
Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
About the Application Process:
At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. We aim to respond to every application promptly, however if you do not hear from us within 2 weeks, please assume your application has not been successful at this time.
Events Executive in London employer: Smart Recruiters
Evelyn Partners is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary, private medical insurance, and a generous holiday package. Our inclusive work culture fosters diversity and collaboration, ensuring that all team members feel valued and supported in their roles. With opportunities for hybrid working and a commitment to continuous development, we empower our associates to build meaningful client relationships while achieving their career aspirations in the heart of the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Events Executive in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Smart Recruiters. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Smart Recruiters
Don't be shy about reaching out to Smart Recruiters directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Events Executive in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Smart Recruiters and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Smart Recruiters
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
