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- Tasks: Provide Tier 2 IT support and troubleshoot hardware/software issues.
- Company: Join a respected IT Support Company in a dynamic service desk team.
- Benefits: Enjoy competitive salary, company benefits, and a vibrant work environment.
- Why this job: Be part of a proactive team that enhances IT services for teaching and learning.
- Qualifications: Experience in IT support, network administration, and troubleshooting required.
- Other info: Opportunity to work on exciting new applications and technologies.
The predicted salary is between 28000 - 42000 £ per year.
Senior IT Technician Chichester, West Sussex £32,000 – £36,000 (DOE) + Company Benefits Permanent An esteemed IT Support Company is currently seeking a Senior IT Technician / Senior IT Support Engineer to join their busy service desk team. You will provide Tier 2 level IT support to resolve issues allocated by the IT Manager. The successful candidate will be joining a bustling and proactive environment, contributing your expertise to the seamless operation of IT services. Sound interesting? Read on… As the Senior IT Support Engineer / Senior IT Technician you will assist in the support of computer network and associated hardware and software, to enable support for both teaching and learning across their sites. Responsibilities: * Monitor service desk for IT issues by reviewing incoming tickets and reviewing progress. * Senior IT Technician tasked with supporting roll out of new applications. * Installation and configuration of computer hardware O/S and applications. * Troubleshoot system and network problems, diagnosing and solving hardware or software faults. * Experience of administering networks, reviewing system logs, backup/AV checks and general updates. * Install and configure computer hardware operating systems and applications. Key Skills: * Experience of working within a network/IT field. * Good understanding of Windows, Mac OS, MS Office, Office 365 and Active Directory. * Confid…
Senior IT Technician employer: Smart Recruit IT
Contact Detail:
Smart Recruit IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Technician
✨Tip Number 1
Familiarize yourself with common Tier 2 support issues and solutions. This will not only help you in interviews but also demonstrate your proactive approach to problem-solving.
✨Tip Number 2
Brush up on your knowledge of network administration and troubleshooting techniques. Being able to discuss specific experiences where you've resolved similar issues can set you apart from other candidates.
✨Tip Number 3
Showcase your experience with the installation and configuration of hardware and software. Prepare examples of past projects or tasks that highlight your technical skills and ability to work under pressure.
✨Tip Number 4
Research the company culture and values of the IT Support Company. Tailoring your conversation during the interview to align with their mission can demonstrate your genuine interest in joining their team.
We think you need these skills to ace Senior IT Technician
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Senior IT Technician position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize relevant experience in IT support, particularly Tier 2 level support. Include specific examples of troubleshooting, installation, and configuration of hardware and software that demonstrate your expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to contribute to a busy service desk team. Mention any experience with network administration and your problem-solving skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in an IT role.
How to prepare for a job interview at Smart Recruit IT
✨Show Your Technical Expertise
Be prepared to discuss your experience with Tier 2 IT support and specific technologies you've worked with. Highlight any relevant certifications or training that demonstrate your technical skills.
✨Demonstrate Problem-Solving Skills
Expect to be asked about how you troubleshoot system and network problems. Prepare examples of past issues you've resolved, detailing your thought process and the steps you took to find a solution.
✨Familiarize Yourself with Their Environment
Research the company’s services and the types of applications they support. Understanding their specific IT environment will help you tailor your responses and show your genuine interest in the role.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the team dynamics, the tools they use, and the challenges they face. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
