At a Glance
- Tasks: Lead client integrations with Smart's payroll platform and enhance service offerings.
- Company: Smart Pension is revolutionising retirement savings globally through innovative technology.
- Benefits: Enjoy 25 days holiday, private healthcare, and a £500 training budget.
- Other info: Flexible working options and a vibrant office environment with free lunches and wellness perks.
- Why this job: Join a culture that values innovation and makes a real impact on financial wellbeing.
- Qualifications: Experience in payroll, strong communication skills, and a passion for technology are key.
The predicted salary is between 46000 - 58000 £ per year.
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At Smart, our mission is to transform retirement, savings and financial wellbeing, across all generations, around the world.
THE ROLE
As the Payroll Integration Lead you’ll be responsible for establishing and managing client integrations with the Smart Keystone platform, enhancing the service proposition and establishing Smart as a leader in the payroll marketplace.
You’ll support Smart in the onboarding of clients and where required and also represent the client in collaboration with their payroll to provide expertise for a smooth and effective set up.
You’ll provide expertise in development builds and leverage opportunities to share best practices across clients. Using robust management information to illustrate a business need for improvements and in turn reduce costs and drive revenue.
Responsibilities
- Focus on market, competitors, trends and new technologies that will improve the interaction between payroll/HR software and the Smart platform to enhance client propositions and differentiate Smart in the marketplace.
- Leverage Payroll relationships to introduce new, mid market, clients to Smart.
- Drive market leading practice within the payroll marketplace in the UK.
- Strengthen the controls in place for platform changes and consider enhancements that will improve the experience of third parties who have integrated with Smart. Including APi Documentation, API process with third parties, API ‘MOT’, API reviews with partners - client survey/client forums.
- Proactively monitoring, developing and utilising payroll software integration management information to progress the service proposition and delivery.
- Provide expertise in development builds, ensuring representation of the Payroll party requirements for change whilst leveraging opportunities to share best practices across clients.
- Represent and support clients in their payroll interactions where required to provide payroll expertise in the acquisition and set up of new business.
- Provide consultancy services for clients to help establish and transition to a better and efficient payroll solution, collaborating with internal distribution and implementation colleagues during acquisition and onboarding.
- Deal with complex enquiries and be the main point of contact during the ongoing relationship, liaising with Smart relationship managers – taking onboard queries and complaints.
- Attending meetings with partner organisations to learn from shared challenges and identify opportunities to drive forward improvements.
The skills, experience, and aptitudes we are looking for are listed below but please don’t be discouraged from applying if you don’t meet every single one of these criteria – having a ‘can do’ attitude is sometimes more important than being able to tick every box:
- Proven track record in the Payroll market.
- Proven track record of dealing with complex queries – specifically payroll and pension related.
- Passion for technology and understanding of integration techniques.
- Sound understanding of pensions and payroll markets.
- Be an ambassador for Smart in the market, at events and conferences – if required.
- Be flexible and willing to travel if required.
- Desire to learn and develop.
- Discipline and accountability.
- Technical expert – commit to learning our product, solutions and capabilities of integration.
- Relationship management- Manage and nurture relationships that are won, by applying a robust contact strategy - with internal and external parties.
- Display the right attitude - passionate, driven, confident and articulate.
- Able to operate appropriately in a regulatory and commercial environment.
- Able to accurately feedback into the business on issues/ concerns/ ideas.
- Strong communication skills – the ability to quickly gain trust and become a trusted advisor.
- Manage CRM systems and record data accurately.
We work in partnerships with governments and financial institutions in the UK and internationally. Our cloud-native digital platform is revolutionising how people around the world think about, and save for, their retirement.
At heart, we’re a financial technology business. What we do is all about innovation, and using the power of digital change to put the customer first. Our Engineers will tell you that working at Smart gives you the opportunity to play your part in developing world-class technological solutions, working with – and learning from – like-minded people.
You’ll also find that, across our business, our colleagues love Smart’s culture, and how what we do means better financial outcomes for savers. That feels worthwhile, and it means that what we do, collectively, goes way beyond the nine to five of a typical working day.
Don’t just take our word for it – you can see what our colleagues say about working at Smart on LinkedIn Life and Glassdoor.
Benefits
At Smart, one of the eight principles we work to is “We want happy and good people in our team”. We created a list of benefits that helps us achieve this goal:
- 25 days’ holiday per year, increasing with length of service.
- £500 annual training budget to spend on your professional development
- Extensive private healthcare, including dental, eyecare and EAP
- Enhanced sick leave (three months’ pay per year)
- Enhanced maternity and paternity (maternity – 6 months fully paid/paternity – 3 weeks fully paid)
- Death in service insurance cover
- Fully-paid five-week sabbatical after five years of employment
- In office wellbeing, such as manicures, massages and barbers. We also serve free lunch, breakfasts and social drinks weekly.
- Smart employees also enjoy a 50% discount on orders from our sister company Arena Flowers, Britain\'s most ethical florist. They offer unique hand-tied bouquets, luxury flowers, letterbox flowers, plants and gifts to spend on friends and loved ones or even for yourself.
Visit our careers page at www.smart.co/careers to find our Recruitment Data Policy.
We think Smart is an awesome place to work. If it sounds like somewhere you’d like to work, too, and if you’re ready to play your part in our continued success in the future, then naturally we’d love to meet you.
Our mission is to transform retirement, savings and financial wellbeing, across all generations, around the world.
Seniority level
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#J-18808-LjbffrPayroll Integration Lead in London employer: Smart Pension
At Smart Pension, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee wellbeing and professional growth. With generous benefits such as 25 days of holiday, extensive private healthcare, and a £500 annual training budget, our team members are empowered to thrive both personally and professionally. Located in the heart of London, we offer a dynamic environment where innovation meets collaboration, making it an exceptional place for those looking to make a meaningful impact in the financial technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Integration Lead in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Smart Pension!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Smart Pension.
We think you need these skills to ace Payroll Integration Lead in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Smart Pension. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Smart Pension and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Smart Pension. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Smart Pension's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Smart Pension
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Smart Pension.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Smart Pension will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Smart Pension and how you would contribute to adapting HR strategies.
