Head of Financial Planning & Analysis in London

At Smart, our mission is to transform retirement, savings and financial wellbeing, across all generations, around the world.

We are seeking an experienced and commercially minded Head of Financial Planning & Analysis (FP&A) to join the business. Reporting to the Group Finance Director, this role will lead the financial planning, forecasting, budgeting, and performance reporting activities across the organisation.

As a key member of the Finance leadership team, you will provide strategic financial insight, support decision-making at a senior level and drive robust planning processes that enable the business to achieve its objectives. This is a highly collaborative role requiring strong business partnering skills and the ability to influence stakeholders across multiple functions.

• Financial Planning & Forecasting
  • Lead the annual budgeting, forecasting, and long-range planning processes.
  • Develop and maintain robust financial models to support strategic and operational decision-making.
  • Deliver accurate forecasts across revenue, costs, cash flow, and profitability.
  • Drive continuous improvement in forecasting accuracy and planning methodologies.
• Business Partnering
  • Act as a trusted finance partner to senior stakeholders across the business.
  • Support business leaders with financial analysis, insights, and recommendations to drive performance.
  • Challenge assumptions and provide commercial guidance on key initiatives and investment decisions.
  • Build strong relationships across Finance and the wider organisation.
• Data & Analytics
  • Lead a team of four data professionals, responsible for Smart's BI reporting and data analytics.
  • Together with the Lead Data Analyst, shape the team's strategic direction, focusing on shifting outputs up the analytics maturity curve from foundational to advanced and maximising value to the business.
  • Drive efficiencies and improvements to ways of working, including responsibility for prioritising the relative importance of data requests from across the business.
  • Anchor the data team to the rest of Finance, ensuring the quality and consistency of outputs.
• Reporting & Performance Management
  • Produce high-quality management reporting, KPIs, and financial performance analysis.
  • Provide clear commentary on financial results, trends, risks, and opportunities.
  • Support Executive and Board reporting requirements.
  • Drive a data-led approach to business performance management.
• Strategic Finance
  • Support the development and delivery of the organisation's strategic and financial plans.
  • Evaluate commercial opportunities, investments, and business cases.
  • Provide financial modelling and scenario analysis to support decision-making.
  • Identify opportunities to improve efficiency, profitability, and business performance.
• Process Improvement
  • Drive enhancements to FP&A processes, systems, and reporting capabilities.
  • Support the continued development and optimisation of financial planning tools and models.
  • Promote best practice across budgeting, forecasting, and performance reporting activities.
• Leadership & Team Management
  • Lead and develop the FP&A team, fostering a high-performance culture.
  • Provide coaching, support, and clear direction to ensure the delivery of high-quality financial planning, analysis, and reporting.
  • Manage team priorities and resource allocation to meet business objectives.

The skills, experience, and aptitudes we are looking for are listed below but please don’t be discouraged from applying if you don’t meet every single one of these criteria – having a ‘can do’ attitude is sometimes more important than being able to tick every box:

• Qualified Accountant (ACA, ACCA, CIMA, or equivalent).
• Significant experience in Financial Planning & Analysis, Commercial Finance, or Strategic Finance roles.
• Proven experience leading budgeting, forecasting, and financial planning processes.
• Strong business partnering experience with senior stakeholders.
• Advanced financial modelling and analytical skills.
• Experience using Anaplan for planning, forecasting, and reporting.
• Excellent communication and presentation skills, with the ability to translate complex financial information into meaningful business insights.
• Strong stakeholder management and influencing skills.

• Experience within a technology, fintech, financial services, or high-growth environment.
• Exposure to financial due diligence, transactions, M&A activity or investment analysis.
• Experience supporting business transformation or finance change initiatives.
• Knowledge of business intelligence and reporting tools.

At Smart, we are committed to creating an inclusive and equitable workplace where everyone feels valued, respected, and empowered to do their best work. We believe that diverse perspectives help us lead the way in transforming retirement, savings, and financial wellbeing. We welcome differences in background, experience, thinking, and identity, and we recognise that innovation is strongest when it is built on inclusion and fairness. We encourage applications from people of all backgrounds and experiences and do not discriminate on the basis of any protected characteristic.

If you require any reasonable adjustments during the recruitment process or in the workplace, we encourage you to let us know - we are committed to supporting you.

We think Smart is an awesome place to work. If it sounds like somewhere you’d like to work, too, and if you’re ready to play your part in our continued success in the future, then naturally we’d love to meet you.