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For Companies At a Glance
- Tasks: Join us as a Client Agility Specialist, delivering tailored support and innovative solutions.
- Company: SmartPA, a leader in transforming administrative services with cutting-edge technology.
- Benefits: Enjoy competitive salary, yearly bonuses, 33 days holiday, and flexible remote work options.
- Why this job: Make a real impact by working closely with a global tech giant on exciting projects.
- Qualifications: Proven experience in data management, visualisation tools, and strong communication skills.
- Other info: Dynamic role with excellent growth opportunities in a vibrant, client-focused culture.
The predicted salary is between 25000 - 33333 £ per year.
Permanent employee, Full-time • UK and Edinburgh Head Office
£30,000 - 40,000 per year
Who We Are
At SmartPA, we don’t just provide support – we transform it. Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cutting‑edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail, we’re the engine behind smarter, more efficient operations. With a vibrant, client‑focused culture and a team driven by creativity, no two days at SmartPA are ever the same! As we continue to grow rapidly, this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world. If you’re ready to challenge the status quo and create meaningful impact, we want to hear from you!
Key Responsibilities and Skills
What You’ll Do
The Centre of Excellence (COE) is the driving force behind SmartPA, where strategy comes to life. As part of this dynamic, client‑facing department, you’ll be the heartbeat of our business – delivering high‑impact, tailored support to a key client account daily. In the role of Client Agility Specialist, you’ll play a pivotal role in providing bespoke solutions to a variety of stakeholders. You’ll tackle real challenges, establish meaningful relationships and make a tangible difference to client success. This particular role is assigned to one of our ‘dedicated’ clients, meaning you will be representing our brand, whilst working very closely with a global tech giant. This is a dynamic, high‑impact Generalist role dedicated to a single client/account. The Specialist will strategically pivot between data management, content design, and visualisation projects based on immediate business demand, ensuring the client consistently receives high‑quality, actionable insights and communication.
What Your Day Will Look Like
- Data and Content Integrity: Manage the lifecycle of datasets and content repositories (e.g., Google Sheets, NotebookLM, internal knowledge bases), ensuring data integrity, compliance, and easy accessibility. Process, format, and clean raw data using spreadsheet tools, preparing it for analysis, reporting, or publication. Develop and document standards, processes, and best practices for data handling and system usage across the team.
- Data Visualisation & Reporting: Design, build, and maintain interactive data dashboards and reports (using tools like Tableau, Looker Studio, or equivalent) to transform data into clear, actionable insights. Ensure consistent data definitions and reporting metrics across all visual assets to protect data quality and trustworthiness.
- Comms, Design, & Narrative: Design and produce a range of visual materials, including presentations, infographics, and internal communication assets, acting as a Brand & Narrative Guardian. Develop and refine professional, concise content (text and visuals) for both internal and client‑facing channels, ensuring alignment with brand standards.
Manage multiple projects simultaneously, maintaining a high level of quality under tight deadlines.
About You
You are the ultimate organisational hybrid: highly meticulous with data and inherently creative with design. You thrive on variety and have an exceptional ability to quickly context‑switch while maintaining high standards in every domain. You are a reliable and effective communicator who can translate complex data into both stunning visuals and clear, decisive language, ultimately enabling the client to make quick decisions at pace.
Experience
What You’ll Need
Your experience is key but your attitude is what sets you apart.
- Essential: Proven experience in a data‑focused administrative or content management role, including expert proficiency with advanced spreadsheet functions (e.g., Excel/Google Sheets, pivot tables, data validation). Expert proficiency in at least one major data visualisation tool (e.g., Tableau, Power BI, Looker Studio), demonstrated through a portfolio of high‑quality dashboards. Strong portfolio showcasing visual design skills (e.g., presentations, infographics, newsletters) and proven experience writing and editing professional, engaging content. Excellent attention to detail and a strong understanding of how to simplify complex information for the end‑user, whether through charts, summaries, or compelling narratives. Adaptable and collaborative, with the ability to coordinate effectively with the team to manage capacity and workload, including planned and unplanned absences.
- Desirable: Familiarity in a role with context switching, able to adjust day to day to support where the business needs (familiarity desirable although this mindset is a must).
Work Remotely: Yes
Salary: £30,000 - £40,000 (depending on experience)
Schedule: Monday - Friday, your working hours will be 2:00pm to 10:30pm (UK time), aligned to cover the 9:00am to 5:30pm (EST) business day.
Job Type: Full-time, Permanent (37.5 hours per week)
What’s in it for you?
- Competitive Salaries
- Yearly Bonuses based on company, department, and individual performance.
- Department based incentives.
- Hybrid/Remote Work: Whether you prefer a hybrid model or require remote work due to your location, we’re open to discuss options that work for you!
- 33 Days Holiday: Because rest fuels greatness.
- Growth Opportunities: Develop your skills, advance your career and grow with a company reshaping the industry.
About us
At SmartPA we provide industry leading administrative and businesses support services to organisations across the globe. Through our knowledge and experience, we aim to teach the true value of EA and secretarial services as a fundamental support function in every business, providing access to the world’s largest talent pool, whilst raising standards and inspiring growth across our marketplace. We offer a variety of opportunities to work with and within SmartPA from free training to becoming a fully fledged Partner. The Partnership provides a unique opportunity for Partners to run their own home based business, delivering SmartPA's world‑class back office services. Whether you want flexible working hours, increased income, better work‑life balance or minimised childcare costs, SmartPA enables you to achieve your goals.
Client Agility Specialist - Data, Content & Visualisation employer: Smart PA
Contact Detail:
Smart PA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Agility Specialist - Data, Content & Visualisation
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you can contribute to their mission of redefining administrative services.
✨Tip Number 3
Show off your skills! Create a portfolio showcasing your data visualisation projects and content design work. This will give you an edge and demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the SmartPA team.
We think you need these skills to ace Client Agility Specialist - Data, Content & Visualisation
Some tips for your application 🫡
Show Your Unique Blend: We want to see how your mix of data management and creative design skills makes you the perfect fit for the Client Agility Specialist role. Highlight specific examples from your experience that showcase this unique blend!
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. This shows us that you’ve done your homework and understand what we’re looking for.
Be Clear and Concise: When writing your application, keep it professional yet engaging. We appreciate clarity, so make sure your content is easy to read and gets straight to the point without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Smart PA
✨Know Your Data Tools
Make sure you’re well-versed in the data visualisation tools mentioned in the job description, like Tableau or Looker Studio. Bring examples of dashboards you've created to showcase your skills and demonstrate how you can turn complex data into actionable insights.
✨Showcase Your Creative Side
Prepare a portfolio that highlights your visual design skills. Include presentations, infographics, and any content you've refined. This will help you illustrate your ability to communicate effectively and creatively, which is crucial for the role.
✨Master the Art of Context Switching
Since this role requires frequent pivots between tasks, practice explaining how you manage multiple projects simultaneously. Share specific examples from your past experiences where you successfully juggled different responsibilities while maintaining high standards.
✨Understand the Client's Needs
Research the global tech giant you'll be working with. Familiarise yourself with their business model and challenges they face. This will not only show your enthusiasm but also help you tailor your responses to demonstrate how you can provide bespoke solutions.
