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For Companies At a Glance
- Tasks: Support clients with tailored admin solutions and manage key tasks like scheduling and document preparation.
- Company: Join SmartPA, a leader in transforming administrative services with innovative technology and a vibrant culture.
- Benefits: Enjoy hybrid work, flexitime, competitive salary, bonuses, and 33 days holiday.
- Why this job: Be part of a dynamic team that values creativity and offers growth opportunities in a fast-paced environment.
- Qualifications: Proficiency in MS Office and experience in admin tasks are essential; creativity and a positive attitude are key.
- Other info: This role is fully remote, allowing you to work from anywhere while making a real impact.
The predicted salary is between 24000 - 35000 £ per year.
Job Description
If you’re excited by this opportunity but feel you’d benefit from extra training to boost your admin and PA skills, we’ve got you covered.
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Who We Are
At SmartPA, we don’t just provide support – we transform it.
Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail, we’re the engine behind smarter, more efficient operations.
With a vibrant, client-focused culture and a team driven by creativity, no two days at SmartPA are ever the same! As we continue to grow rapidly, this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world.
If you’re ready to challenge the status quo and create meaningful impact, we want to hear from you!
What You’ll Do
The Centre of Excellence (COE) is the driving force behind SmartPA, where strategy comes to life. As part of this dynamic, client-facing department, you’ll be the heartbeat of our business – delivering high-impact, tailored support to clients daily.
In the role of Business Support Executive, you’ll play a pivotal role in providing bespoke solutions for a key client account. You’ll tackle real challenges, establish meaningful relationships and make a tangible difference to client success.
Here’s what your day-to-day will look like:
Collaborate & Innovate
- Work within our agile pod structure, supporting a range of stakeholders with varied operational tasks and deadlines.
- Contribute fresh, creative ideas to optimise processes, streamline workflows and enhance service delivery.
- Partner with your team to ensure seamless, high-quality service and exceed client expectations across diverse accounts.
Manage Key Tasks with Excellence
- Complete tasks such as diary management, scheduling and handling email correspondence with precision and professionalism, keeping everything on track for your client.
- Prepare, format and edit documents to meet the highest standards, ensuring consistency and quality in every deliverable.
- Perform accurate data entry and reporting, ensuring all insights are actionable and timely.
Support Business Growth
- Identify inefficiencies, proactively recommend improvements, and assist in process changes, updates and new best practices.
- Assist in streamlining, automating repetitive tasks and embedding these improvements across client operations.
Build Relationships
- Act as a trusted partner to your client, anticipating needs and consistently exceeding expectations.
- Represent SmartPA’s values with authenticity, serving as a positive brand ambassador in every interaction.
- Collaborate across teams to ensure consistent quality and excellence in all deliverables, and to provide cover and support within the pod structure.
Stay Adaptable
- Approach new challenges with a solution-driven mindset, thriving in a fast-paced, ever-changing environment.
About You
We’re looking for someone who:
- Thrives in a dynamic, entrepreneurial environment where no two days are the same.
- Is passionate about redefining what it means to deliver world-class PA and admin support.
- Can manage their own time and workload effectively, delivering results with confidence.
- Brings enthusiasm, creativity, and positivity to their work.
- Enjoys contributing ideas to improve processes and drive business growth.
What You’ll Need
Your experience is key, but your attitude is what sets you apart.
Essential:
- Proficiency in MS Office (especially Outlook, Word, and Excel).
- Proven ability to meet tight deadlines and juggle competing priorities.
- Experience in project delivery and administrative tasks.
Desirable:
- Familiarity with CRM platforms and booking systems.
- Background in office management, account management, or similar.
- Experience in diary management, document formatting and data handling and entry.
What’s in It for You?
At SmartPA, we believe in rewarding talent and supporting your growth:
- Competitive Salaries
- Yearly Bonuses based on company, department, and individual performance.
- Hybrid Work: 1 day per week at home
- Flexitime Initiative: Work when you’re most productive (core hours: 10:00–16:30).
- 33 Days Holiday: Because rest fuels greatness.
- Growth Opportunities: Develop your skills, advance your career and grow with a company reshaping the industry.
- Enhanced Benefits: Unlock additional perks based on your loyalty and length of service.
Job Types: Full-time, Permanent
Pay: £24,000.00-£35,000.00 per year
Additional pay:
- Bonus scheme
Benefits:
- Company events
- Enhanced maternity leave
- Work from home
Schedule:
- Monday to Friday
Work Location: Remote
Business Support Executive employer: Smart PA
Contact Detail:
Smart PA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Executive
✨Tip Number 1
Familiarise yourself with SmartPA's mission and values. Understanding how we redefine administrative services will help you align your answers during interviews and demonstrate your enthusiasm for our innovative approach.
✨Tip Number 2
Showcase your adaptability by preparing examples of how you've thrived in dynamic environments. Highlight specific instances where you've successfully managed competing priorities or tackled unexpected challenges.
✨Tip Number 3
Emphasise your creativity and problem-solving skills. Think of ways you've optimised processes in previous roles and be ready to discuss these ideas, as we value fresh perspectives that can enhance service delivery.
✨Tip Number 4
Network with current or former SmartPA employees if possible. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations, helping you stand out in the application process.
We think you need these skills to ace Business Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Business Support Executive role. Focus on your proficiency in MS Office, project delivery, and any administrative tasks you've successfully managed.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for redefining administrative support. Mention specific examples of how you've contributed to process improvements or business growth in previous roles.
Showcase Your Adaptability: In your application, emphasise your ability to thrive in dynamic environments. Provide examples of how you've successfully managed competing priorities and adapted to changing circumstances.
Highlight Your Teamwork Skills: Since collaboration is key in this role, mention experiences where you've worked effectively within a team. Discuss how you contributed to achieving common goals and maintaining high-quality service.
How to prepare for a job interview at Smart PA
✨Showcase Your Admin Skills
Make sure to highlight your proficiency in MS Office, especially Outlook, Word, and Excel. Be prepared to discuss specific examples of how you've used these tools to manage tasks effectively in previous roles.
✨Demonstrate Problem-Solving Abilities
SmartPA values creativity and innovation. Think of instances where you've identified inefficiencies and proposed solutions. Share these examples during the interview to show your proactive approach.
✨Emphasise Relationship Building
As a Business Support Executive, building strong relationships with clients is crucial. Prepare to discuss how you've successfully collaborated with stakeholders in the past and how you plan to exceed client expectations.
✨Prepare for a Dynamic Environment
Since SmartPA thrives in a fast-paced setting, be ready to talk about how you manage competing priorities and adapt to changing circumstances. Share strategies that have helped you stay organised and focused under pressure.
