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For Companies At a Glance
- Tasks: Support students with inquiries, applications, and university preparation.
- Company: Smart Move Education Group helps students achieve their higher education goals.
- Benefits: Enjoy a competitive salary, career growth, and a supportive team environment.
- Why this job: Join a dynamic team and make a real impact on students' academic journeys.
- Qualifications: Previous educational experience and strong customer service skills are preferred.
- Other info: This is a full-time position based in London.
The predicted salary is between 28800 - 48000 £ per year.
At Smart Move Education Group, we are dedicated to helping students across the UK achieve their higher education goals through our partnerships with top universities. Our team works tirelessly to guide students through every step of the admissions process, ensuring they embark on a successful academic journey.
We are currently looking for two Administrative Officers to join our dynamic team. This role offers a fantastic opportunity to be at the heart of student support services, contributing directly to their success.
Key Responsibilities:- Provide face-to-face customer service and assist students with their inquiries.
- Make phone calls to students, maintain accurate records and track progress.
- Offer expert guidance on university options, courses and application processes.
- Support applicants with document preparation, CV writing and personal statements.
- Assist with online applications and follow-up communication.
- Coordinate with partner universities and colleges.
- Arrange and prepare students for university interviews.
- Manage administrative tasks such as filing, generating reports and presentations.
- Previous experience in an educational environment is preferred.
- A degree or relevant qualification is desirable.
- Proven customer service skills with an excellent telephone manner.
- Strong Microsoft Office (Word & Excel) skills.
- High attention to detail and ability to multitask in a fast-paced environment.
- Work with top-tier universities and engage with diverse students.
- Be part of an exciting, growing company with a strong reputation in education management.
- Career growth opportunities within the organization.
- Competitive salary and benefits package.
- Work in a supportive and dynamic team environment.
If you are ready to take on this exciting challenge and contribute to our students' educational journey, we would love to hear from you.
Administrative Officer employer: Smart Move Education Group Ltd
Contact Detail:
Smart Move Education Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Officer
✨Tip Number 1
Familiarise yourself with the educational landscape in the UK, especially regarding university admissions. Understanding the common challenges students face can help you demonstrate your empathy and problem-solving skills during interviews.
✨Tip Number 2
Brush up on your customer service skills, particularly in a face-to-face setting. Practising how to handle various student inquiries can give you the confidence to shine when interacting with potential colleagues and students.
✨Tip Number 3
Network with professionals in the education sector, especially those who work in administrative roles. This can provide you with insights into the day-to-day responsibilities and expectations of an Administrative Officer.
✨Tip Number 4
Prepare for potential interview questions by thinking about scenarios where you've successfully managed multiple tasks or provided exceptional support. Being able to share specific examples will make you stand out as a candidate.
We think you need these skills to ace Administrative Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in educational environments and customer service. Emphasise any roles where you've assisted students or managed administrative tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for education and your understanding of the role. Mention specific experiences that demonstrate your ability to support students and manage administrative duties effectively.
Highlight Relevant Skills: In your application, clearly outline your skills in Microsoft Office, attention to detail, and multitasking abilities. Provide examples of how you've successfully used these skills in previous roles.
Follow Application Instructions: Carefully read the job posting for any specific application instructions. Ensure you submit all required documents and adhere to any formatting guidelines provided by Smart Move Education Group.
How to prepare for a job interview at Smart Move Education Group Ltd
✨Research the Company
Before your interview, take some time to learn about Smart Move Education Group. Understand their mission, values, and the services they provide. This will help you tailor your answers and show genuine interest in the role.
✨Prepare for Common Questions
Anticipate questions related to customer service and administrative tasks, as these are key aspects of the Administrative Officer role. Be ready to share examples from your past experiences that demonstrate your skills and how you handle challenges.
✨Showcase Your Communication Skills
Since the role involves face-to-face interactions and phone calls with students, it's crucial to demonstrate your excellent communication skills during the interview. Practice speaking clearly and confidently, and be prepared to discuss how you would assist students effectively.
✨Highlight Your Attention to Detail
Given the importance of accuracy in maintaining records and preparing documents, be sure to emphasise your attention to detail. Share specific instances where your meticulousness has positively impacted your work or helped avoid potential issues.
