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- Tasks: Support students with inquiries, applications, and document preparation.
- Company: Smart Move Education Group helps students achieve their higher education goals.
- Benefits: Enjoy a competitive salary, career growth, and a supportive team environment.
- Why this job: Join a dynamic team and make a real impact on students' academic journeys.
- Qualifications: Customer service experience and strong Microsoft Office skills are preferred.
- Other info: Opportunity to work with top-tier universities in London.
The predicted salary is between 28800 - 43200 £ per year.
Location: London
Company: Smart Move Education Group
Position: Administrative Officer
Employment Type: Full-time
At Smart Move Education Group, we are dedicated to helping students across the UK achieve their higher education goals through our partnerships with top universities. Our team works tirelessly to guide students through every step of the admissions process, ensuring they embark on a successful academic journey.
We are currently looking for two Administrative Officers to join our dynamic team. This role offers a fantastic opportunity to be at the heart of student support services, contributing directly to their success.
Key Responsibilities:- Provide face-to-face customer service and assist students with their inquiries.
- Make phone calls to students, maintain accurate records and track progress.
- Offer expert guidance on university options, courses and application processes.
- Support applicants with document preparation, CV writing and personal statements.
- Assist with online applications and follow-up communication.
- Coordinate with partner universities and colleges.
- Arrange and prepare students for university interviews.
- Manage administrative tasks such as filing, generating reports and presentations.
- Previous experience in an educational environment is preferred.
- A degree or relevant qualification is desirable.
- Proven customer service skills with an excellent telephone manner.
- Strong Microsoft Office (Word & Excel) skills.
- High attention to detail and ability to multitask in a fast-paced environment.
- Work with top-tier universities and engage with diverse students.
- Be part of an exciting, growing company with a strong reputation in education management.
- Career growth opportunities within the organization.
- Competitive salary and benefits package.
- Work in a supportive and dynamic team environment.
If you are ready to take on this exciting challenge and contribute to our students' educational journey, we would love to hear from you.
Administrative Officer employer: Smart Move Education Group Ltd
Contact Detail:
Smart Move Education Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Officer
✨Tip Number 1
Familiarise yourself with the educational landscape in the UK, especially regarding university admissions. Understanding the common challenges students face can help you demonstrate your empathy and problem-solving skills during interviews.
✨Tip Number 2
Brush up on your customer service skills, particularly in a face-to-face setting. Practising how to handle various student inquiries can give you the confidence to shine when interacting with potential colleagues and students.
✨Tip Number 3
Network with professionals in the education sector, especially those who work in administrative roles. This can provide you with insights into the day-to-day responsibilities and expectations of an Administrative Officer, which can be invaluable during your interview.
✨Tip Number 4
Prepare to discuss your experience with Microsoft Office, particularly Word and Excel. Being able to showcase your proficiency in these tools will demonstrate your readiness for the administrative tasks involved in the role.
We think you need these skills to ace Administrative Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Administrative Officer position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administrative roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to multitask and support students effectively.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Highlight specific experiences that showcase your customer service skills and your understanding of the educational environment. Make it personal and engaging to stand out.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Administrative Officer role.
How to prepare for a job interview at Smart Move Education Group Ltd
✨Research the Company
Before your interview, take some time to learn about Smart Move Education Group. Understand their mission, values, and the services they offer. This will help you tailor your answers and show genuine interest in the role.
✨Prepare for Common Questions
Anticipate questions related to customer service and administrative tasks, as these are key aspects of the Administrative Officer role. Be ready to share examples from your past experiences that demonstrate your skills in these areas.
✨Showcase Your Communication Skills
Since the role involves face-to-face interactions and phone calls with students, highlight your excellent communication skills. Practice articulating your thoughts clearly and confidently during the interview.
✨Demonstrate Attention to Detail
Given the importance of accuracy in maintaining records and preparing documents, be prepared to discuss how you ensure attention to detail in your work. You might want to share specific strategies or tools you use to stay organised.
