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- Tasks: Support students with inquiries, applications, and university preparation.
- Company: Smart Move Education Group helps students achieve their higher education goals.
- Benefits: Enjoy a competitive salary, career growth, and a supportive team environment.
- Why this job: Be at the heart of student success and work with top-tier universities.
- Qualifications: Previous educational experience and strong customer service skills are preferred.
- Other info: Join a dynamic team with two openings available.
The predicted salary is between 28800 - 43200 £ per year.
Join Our Team – Administrative Officer at Smart Move Education Group.
Location: London
Company: Smart Move Education Group
Position: Administrative Officer (2 Openings)
Employment Type: Full-time
At Smart Move Education Group, we are dedicated to helping students across the UK achieve their higher education goals through our partnerships with top universities. Our team works tirelessly to guide students through every step of the admissions process, ensuring they embark on a successful academic journey.
We are currently looking for two Administrative Officers to join our dynamic team. This role offers a fantastic opportunity to be at the heart of student support services, contributing directly to their success.
Key Responsibilities:
- Provide face-to-face customer service and assist students with their inquiries.
- Make phone calls to students, maintain accurate records and track progress.
- Offer expert guidance on university options, courses and application processes.
- Support applicants with document preparation, CV writing and personal statements.
- Assist with online applications and follow-up communication.
- Coordinate with partner universities and colleges.
- Arrange and prepare students for university interviews.
- Manage administrative tasks such as filing, generating reports and presentations.
Experience & Qualifications:
- Previous experience in an educational environment is preferred.
- A degree or relevant qualification is desirable.
- Proven customer service skills with an excellent telephone manner.
- Strong Microsoft Office (Word & Excel) skills.
- High attention to detail and ability to multitask in a fast-paced environment.
Why Join Us?
- Work with top-tier universities and engage with diverse students.
- Be part of an exciting, growing company with a strong reputation in education management.
- Career growth opportunities within the organization.
- Competitive salary and benefits package.
- Work in a supportive and dynamic team environment.
If you are ready to take on this exciting challenge and contribute to our students' educational journey, we would love to hear from you.
Administrative Officer employer: Smart Move Education Group Ltd
Contact Detail:
Smart Move Education Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Officer
✨Tip Number 1
Familiarize yourself with the educational landscape in the UK, especially regarding university admissions. Understanding the common challenges students face can help you provide better support during interviews.
✨Tip Number 2
Practice your customer service skills by engaging in role-play scenarios. This will prepare you for the face-to-face interactions and phone calls you'll be handling as an Administrative Officer.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel and Word. Being proficient in these tools will not only help you manage records but also create reports and presentations efficiently.
✨Tip Number 4
Network with professionals in the education sector. Attend relevant events or join online forums to connect with others who work in student support services, which could give you valuable insights and tips.
We think you need these skills to ace Administrative Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Administrative Officer position. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in an educational environment or customer service roles. Provide specific examples of how you've assisted students or managed administrative tasks.
Showcase Your Skills: Make sure to highlight your Microsoft Office skills, attention to detail, and ability to multitask. Use concrete examples to demonstrate these skills in your application.
Craft a Compelling Cover Letter: Write a personalized cover letter that explains why you are passionate about supporting students in their educational journey. Mention your enthusiasm for working with top-tier universities and how you can contribute to the team at Smart Move Education Group.
How to prepare for a job interview at Smart Move Education Group Ltd
✨Show Your Customer Service Skills
Since the role involves providing face-to-face customer service, be prepared to demonstrate your excellent communication skills. Share examples of how you've successfully assisted customers or students in the past.
✨Highlight Your Organizational Abilities
The position requires managing multiple tasks and maintaining accurate records. Discuss your experience with multitasking and how you keep yourself organized, especially in a fast-paced environment.
✨Familiarize Yourself with University Processes
Understanding the admissions process and university options is crucial. Research common application procedures and be ready to discuss how you can guide students through these steps effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to assist someone with their inquiries or manage a challenging situation, and be ready to explain your approach.
