At a Glance
- Tasks: Deliver exceptional dining experiences and provide personalised service to guests.
- Company: Join a luxury 5-star hotel in Seaham, County Durham.
- Benefits: Earn £12.71 per hour with full training and career progression opportunities.
- Other info: Flexible hours with both full-time and part-time positions available.
- Why this job: Be part of a friendly team and create memorable moments for guests.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 12.71 - 12.71 £ per hour.
We are looking for enthusiastic, professional, and customer-focused Waiters and Waitresses to join the Food & Beverage team at our luxury 5-star hotel in Seaham, County Durham. As a member of our restaurant team, you will be responsible for delivering exceptional dining experiences, ensuring every guest receives attentive, personalised service in keeping with the high standards of a luxury hospitality environment. Whether serving breakfast, lunch, afternoon tea, dinner or private events, you will play an important role in creating memorable experiences for our guests.
Key Responsibilities
- Welcome guests in a warm, friendly and professional manner.
- Take food and beverage orders accurately and efficiently.
- Serve food and drinks to the highest standards of presentation and service.
- Develop a thorough knowledge of menus, ingredients, allergens, wine and beverage offerings.
- Provide recommendations to guests and answer menu-related questions confidently.
- Prepare and maintain restaurant tables to luxury standards before, during and after service.
- Ensure all guest requests are dealt with promptly and professionally.
- Process bills and payments accurately using the hotel's point-of-sale system.
- Maintain high standards of cleanliness, hygiene and food safety throughout all service areas.
- Work closely with the kitchen and bar teams to ensure smooth and efficient service.
- Assist with private dining, weddings, conferences and special events as required.
- Always represent the hotel with professionalism, courtesy and attention to detail.
Essential Requirements
- Previous experience in hospitality, restaurant or customer service is desirable but not essential, as full training will be provided.
- Passion for delivering exceptional customer service.
- Excellent communication and interpersonal skills.
- Smart, professional appearance with a positive attitude.
- Ability to work efficiently in a busy, fast-paced environment.
- Strong teamwork skills with a willingness to support colleagues.
- Flexible approach to working hours, including evenings, weekends and bank holidays.
- Good attention to detail and commitment to maintaining the highest service standards.
What We Offer
- Competitive pay of £12.71 per hour.
- Full-time and part-time opportunities available.
- Full training and ongoing development.
- Uniform provided.
- Opportunity to work within a prestigious luxury 5-star hotel.
- Friendly, supportive team environment.
- Career progression opportunities within the Food & Beverage department and wider hotel operations.
Hours of Work: Full-time and Part-time positions available, including evenings, weekends and bank holidays on a rota basis. 6:30am - 3:30pm, 12:00pm - 9:00pm, 3pm - 12:00am
Waiter / Waitress in Seaham employer: smart manufacturing solutions
Join our prestigious 5-star hotel in Seaham, County Durham, where we pride ourselves on creating exceptional dining experiences in a supportive and friendly team environment. As a Waiter or Waitress, you'll benefit from competitive pay, comprehensive training, and clear career progression opportunities within the luxury hospitality sector, all while working in a vibrant atmosphere that values professionalism and attention to detail.
Contact Details:
smart manufacturing solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Waiter / Waitress in Seaham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like smart manufacturing solutions. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to smart manufacturing solutions
Don't be shy about reaching out to smart manufacturing solutions directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter / Waitress in Seaham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about smart manufacturing solutions and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at smart manufacturing solutions
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
