At a Glance
- Tasks: Welcome guests, assist with luggage, and ensure a warm hotel experience.
- Company: Join a prestigious 5-star hotel in Seaham, County Durham.
- Benefits: Earn £12.71 per hour with part-time hours for a great work-life balance.
- Other info: Enjoy full training, career progression, and a supportive team environment.
- Why this job: Be the face of luxury hospitality and create memorable guest experiences.
- Qualifications: Valid UK driving licence and excellent communication skills required.
The predicted salary is between 12.71 - 12.71 £ per hour.
We are looking for a professional, friendly, and reliable Daytime Porter to join our team at a luxury 5-star hotel in Seaham, County Durham. As one of the first points of contact for our guests, you will play an important role in delivering exceptional customer service and creating a warm, welcoming experience from arrival through to departure. This is a varied and hands-on position suited to someone who takes pride in delivering outstanding hospitality and enjoys working in a fast-paced luxury environment.
Key Responsibilities
- Welcome guests upon arrival and assist with luggage.
- Escort guests to their rooms and provide information about the hotel's facilities and services.
- Deliver exceptional customer service and respond promptly to guest requests.
- Maintain the cleanliness and presentation of the hotel's entrance, lobby, and public areas.
- Assist with guest transportation and valet duties where required.
- Chauffeur guests safely to local destinations using a hotel vehicle when required.
- Support the Reception and Concierge teams with guest enquiries and requests.
- Deliver luggage, parcels, amenities, and messages throughout the hotel.
- Assist with setting up meeting rooms and special events when required.
- Ensure all health and safety procedures are followed at all times.
- Maintain a professional appearance and uphold the high standards expected within a luxury 5-star hotel.
Essential Requirements
- Full, valid UK driving licence (essential).
- Confident and competent driver with a good driving record.
- Previous experience in a hotel, hospitality, or customer service environment is desirable but not essential.
- Excellent communication and interpersonal skills.
- Friendly, professional, and approachable manner.
- Ability to work both independently and as part of a team.
- Physically capable of lifting and carrying luggage safely.
- Flexible to work 3–4 days per week, including weekends and bank holidays on a rota basis.
What We Offer
- Competitive pay of £12.71 per hour.
- Part-time hours offering a good work-life balance.
- Opportunity to work within a prestigious luxury hotel in Seaham, County Durham.
- Full training and ongoing development opportunities.
- Uniform provided.
- Supportive team environment with opportunities for career progression.
Hours of Work: 9:00am - 6:00pm 3 to 4 days per week (including weekends and bank holidays on a rota basis)
Daytime Porter in Seaham employer: smart manufacturing solutions
Join our prestigious 5-star hotel in Seaham, County Durham, where we pride ourselves on delivering exceptional hospitality in a supportive and dynamic work environment. As a Daytime Porter, you will enjoy competitive pay, part-time hours for a great work-life balance, and ample opportunities for professional growth within a team that values your contributions. Experience the unique advantage of working in a luxury setting that prioritises employee development and a welcoming atmosphere for both staff and guests.
Contact Details:
smart manufacturing solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Daytime Porter in Seaham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at smart manufacturing solutions and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Daytime Porter in Seaham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at smart manufacturing solutions that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at smart manufacturing solutions.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at smart manufacturing solutions get a sense of who you are beyond your experience!
How to prepare for a job interview at smart manufacturing solutions
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at smart manufacturing solutions and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
