At a Glance
- Tasks: Welcome guests, assist with luggage, and ensure a warm, luxurious experience.
- Company: Join a prestigious 5-star hotel in beautiful Seaham.
- Benefits: Competitive pay, flexible hours, and a chance to work in luxury hospitality.
- Other info: Fast-paced environment with opportunities for growth in the hospitality industry.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Friendly attitude, reliability, and a passion for outstanding service.
The predicted salary is between 24960 - 30000 £ per year.
We are looking for a professional, friendly, and reliable Daytime Porter to join our team at a luxury 5-star hotel in Seaham, County Durham. As one of the first points of contact for our guests, you will play an important role in delivering exceptional customer service and creating a warm, welcoming experience from arrival through to departure. This is a varied and hands-on position suited to someone who takes pride in delivering outstanding hospitality and enjoys working in a fast-paced luxury environment.
Key Responsibilities
- Welcome guests upon arrival and assist with luggage.
- Escort guests to their rooms and provide information about the hotel's facilities and services.
- Deliver exceptional customer service and respond promptly to guest requests.
- Maintain the cleanliness and presentation of the hotel's entrance, lobby, and public areas.
- Assist with guest transportation and valet duties where required.
- Chauffeur guests safely to local destinations using a hotel vehicle when required.
- Support the Reception and Concierge teams with guest enquiries and requests.
- Deliver luggage, parcels, amenities, and messages throughout the hotel.
- Assist with setting up meeting rooms and special events when required.
- Ensure all health and safety procedures are followed at all times.
- Maintain a professional appearance and uphold the high standards expected within a luxury 5-star environment.
Daytime Porter employer: smart manufacturing solutions
Join our esteemed luxury 5-star hotel in Seaham, County Durham, where we pride ourselves on creating a warm and welcoming atmosphere for both guests and staff. As a Daytime Porter, you will be part of a dedicated team that values exceptional customer service and offers numerous opportunities for personal and professional growth in a vibrant hospitality environment. Enjoy competitive benefits, a supportive work culture, and the chance to make a meaningful impact on our guests' experiences every day.
Contact Details:
smart manufacturing solutions Recruitment Team
