Senior Maintenance Engineer

Be part of the Smart Team! We have an exciting opportunity for an experienced Multi-Skilled Engineer to join our high-profile contract in West Hampstead. This is a Monday-Friday position working 08:00-17:00.

About Us: At SMART, we help lead organisations across the UK to keep their facilities running safely, efficiently, and sustainably. We deliver a client-focused approach to deliver reliable, planned and reactive maintenance with a strong focus on quality, technical expertise, and customer service. We're proud to be an employer that values career progression. We offer structured training and clear progression routes to help you build a rewarding engineering career.

Role Purpose: You will deliver PPM, reactive, and breakdown works on all site electrical and mechanical systems. You must have knowledge of air conditioning, UPS, generators, and LV systems, with the ability to fault-find using graphical information and alarm data. Manage engineering assets to ensure no unplanned disruptions and support cost-effective operations. Oversee reactive works to ensure timely response and closure. Develop tools to report on asset and building performance and recommend improvements.

Key Tasks and Responsibilities:

• Act as the senior engineering contact on site and provide visible technical leadership across the estate.
• Deliver and assure planned preventative maintenance, reactive maintenance, fault finding, repairs and minor works across mechanical, electrical and building-services systems.
• Maintain sufficient multi-skilled knowledge to diagnose problems across both disciplines and coordinate specialist support where work is outside personal authorisation or competence.
• Monitor the hard-FM contractor's delivery against the contract, service levels, KPIs and agreed maintenance standards.
• Review PPM completion, reactive-work close-out, asset records, recurring failures, overdue actions and maintenance backlog; escalate material risks promptly.
• Coordinate and oversee specialist subcontractors, including review of RAMS, permits, isolations, access arrangements and completion evidence.
• Plan shutdowns and disruptive works around teaching, examinations, events and other critical activities.
• Respond calmly and effectively to critical plant failures, loss of services, flooding, power failure, fire-system issues and other building-services incidents.
• Maintain accurate CAFM records, compliance registers, asset information, logbooks, test certificates, defect records and contractor evidence.
• Support audits, compliance reviews, lifecycle planning, minor works, energy-management initiatives and capital-project interfaces.
• Ensure work is completed in accordance with applicable health-and-safety requirements, safe systems of work, permit-to-work procedures and company policies.
• Communicate clearly with the Estate and Operations Director, contract manager, academic and professional-services teams, security, facilities colleagues and building users.
• Undertake other reasonable duties consistent with the seniority and purpose of the role.

Education and Training:

• Level 3 qualification in electrical engineering, mechanical engineering, plumbing, heating and ventilation or building-services engineering.
• 18th Edition BS7671 City and Guilds.

Why SMART?

• Mandatory Leave on your Birthday.
• Life-Event Leave.
• Life Assurance.
• 25 Days annual leave + Bank Holidays.
• Three fully paid volunteering days.
• Holiday-Buy Scheme.
• Career Progression.
• Workplace Pension.
• Employee Assistance Programme.

While technology continues to evolve, it's our people who set us apart. At SMART, you'll join a growing company that invests in its team and supports career development. Apply today and build a career with us.