At a Glance
- Tasks: Support HR operations and provide guidance to managers on people issues.
- Company: Join SMART, a leader in efficient and sustainable facility management.
- Benefits: Enjoy 25 days annual leave, birthday leave, and career progression opportunities.
- Other info: Be part of a supportive team that values your growth and development.
- Why this job: Make a real impact on employee wellbeing and organisational performance.
- Qualifications: CIPD Level 3 or equivalent experience in HR roles.
Be part of the SMART Team! At SMART, we help lead organisations across the UK to keep their facilities running safely, efficiently, and sustainably. We deliver a client-focused approach to deliver reliable, planned and reactive maintenance with a strong focus on quality, technical expertise, and customer service.
We’re proud to be an employer that values career progression. We offer structured training and clear progression routes to help you build a rewarding engineering career.
Purpose: The People & Culture Advisor will provide an efficient and effective HR service, delivering operational transactional support to the People Team and managers through the provision of advice, guidance and support, including advising and coaching line managers on the interpretation of policy and legislation in the context of their responsibilities when managing their staff, as well as assisting with a variety of challenging, generalist HR work aimed at supporting the business to achieve effective organisational performance through their people.
Key responsibilities:
- To assist the People & Culture Manager and People & Culture Director with delivering a proactive professional HR service across the business.
- Working closely with the People team you will support with undertaking the variety of daily HR administrative duties and create and follow processes.
- Provide a professional advisory service that gives effective solutions to people issues ensuring a balance between individuals and business need.
- You will support with Employee Wellbeing, TUPE, Change management, and assist with the coordination and implementation of new processes and practices.
- To lead on ER cases, including performance, absence, investigations and probationary reviews, and be first point of contact for informal processes.
- To understand ER policies & procedures, and update policies and reviews based on changing legislature and best practice.
- Collaborating with other members in the team, you will support on creating reports for management information and analytics purposes.
- Working in partnership with the People & Culture Manager and the wider People & Culture Team to help resolve or advise upon initial HR queries and to escalate any complex issues as necessary.
- To assist with presentational material.
- To support the People & Culture Manager and People & Culture Director on complex casework.
- To assist with the creation of management reports (e.g., absence, salary reviews, training etc.)
- Coach and develop line managers within people processes and ER.
- Remain up-to-date and knowledgeable on UK Employment Legislation.
- Where appropriate, to support in managing HR projects.
- Proficient in Excel and confident in inputting and cross-checking data accurately onto different records/systems.
Education and Training:
- Experience in a similar role.
- Have a minimum of CIPD Level 3 or equivalent experience.
- Experience with HR systems. Some knowledge or experience of leading and managing low level ER cases would be preferable.
Why SMART?
- Mandatory Leave on your Birthday.
- Life-Event Leave.
- Life Assurance.
- 25 Days annual leave + Bank Holidays.
- Three fully paid volunteering days.
- Holiday-Buy Scheme.
- Career Progression.
- Workplace Pension.
- Employee Assistance Programme.
While technology continues to evolve, it’s our people who set us apart. At SMART, you’ll join a growing company that invests in its team and supports career development. Apply today and build a career with us.
People & Culture Advisor employer: Smart Managed Solutions
At Smart Managed Solutions, we pride ourselves on fostering a dynamic and inclusive work culture that values innovation and collaboration. Located in the heart of London, our head office offers a vibrant environment where employees are encouraged to grow and develop their skills through continuous learning opportunities. As a Talent Acquisition Specialist, you will play a crucial role in shaping our workforce while enjoying the benefits of working with leading organisations in the engineering sector.
StudySmarter Expert Advice🤫
We think this is how you could land People & Culture Advisor
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Smart Managed Solutions!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Smart Managed Solutions.
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Smart Managed Solutions. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Smart Managed Solutions and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Smart Managed Solutions. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Smart Managed Solutions's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Smart Managed Solutions
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Smart Managed Solutions.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Smart Managed Solutions will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Smart Managed Solutions and how you would contribute to adapting HR strategies.
