At a Glance
- Tasks: Design and implement training programmes to enhance skills in FM and Engineering.
- Company: Join SMART Managed Solutions, a leader in integrated FM and Engineering services.
- Benefits: Competitive salary, professional development, and opportunities for career progression.
- Other info: Dynamic role with a focus on innovative learning technologies and best practices.
- Why this job: Make a real impact by shaping the skills of a talented workforce.
- Qualifications: Experience in L&D management and knowledge of LMS platforms required.
The predicted salary is between 50000 - 60000 £ per year.
SMART Managed Solutions is a leading provider of integrated FM and Engineering services, delivering innovative solutions to maintain and optimize critical infrastructure for clients across multiple sectors. Our success depends on a highly skilled workforce capable of meeting complex technical and compliance requirements.
Role Purpose
The Learning & Development Manager will design and implement a robust training architecture that supports technical excellence and compliance within the FM and Engineering environment. This role ensures our Management teams, engineers, contract support, helpdesk teams, and service partners have the skills and knowledge to deliver exceptional service while meeting industry standards and client expectations.
Key Responsibilities
- Develop a comprehensive L&D framework tailored to FM and engineering operations.
- Align training programs with compliance requirements, health & safety standards, and technical certifications.
- Manage and optimize the LMS platform for technical and soft skills training.
- Ensure accurate data imports, course tracking, and reporting for audits and client reviews.
- Conduct skill gap assessments for engineering teams and FM service staff.
- Build structured development plans to support career progression and technical competency.
- Work closely with the People Director & Head of Talent Acquisition to align L&D initiatives with recruitment and retention strategies.
- Partner with operational managers to ensure training meets client contract requirements and SLA commitments.
- Analyze training data to measure effectiveness and compliance.
- Provide insights to improve KPIs, SLAs, and workforce capability.
- Introduce new learning technologies and methods for technical training.
- Support implementation of best practices and future-focused initiatives in FM and engineering training.
Skills & Experience
- Proven experience in L&D management within Facilities Management or Engineering sectors.
- Strong knowledge of LMS platforms and digital learning tools.
- Understanding of compliance frameworks, technical certifications, and health & safety standards.
- Ability to design and deliver impactful training programs for technical and operational roles.
- Excellent communication and stakeholder management skills.
Learning and Development Manager in London employer: Smart Managed Solutions
SMART Managed Solutions is an exceptional employer, offering a dynamic work environment where innovation and technical excellence are at the forefront. With a strong commitment to employee development, we provide comprehensive training frameworks and career progression opportunities tailored to the FM and Engineering sectors. Our collaborative culture fosters growth and ensures that our teams are equipped with the skills needed to deliver outstanding service while adhering to industry standards.
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We think this is how you could land Learning and Development Manager in London
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We think you need these skills to ace Learning and Development Manager in London
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Smart Managed Solutions, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
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Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Smart Managed Solutions and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
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✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Smart Managed Solutions might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
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Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Smart Managed Solutions.
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Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
