At a Glance
- Tasks: Support contract delivery and ensure smooth operations while managing reports and customer inquiries.
- Company: Join SMART, a leading organisation focused on efficient and sustainable facility management.
- Benefits: Enjoy birthday leave, paid volunteering days, and a holiday-buy scheme.
- Other info: This is a maternity cover role with potential for permanent placement.
- Why this job: Be part of a supportive team that values your growth and career progression.
- Qualifications: Experience in a similar role and higher educational qualifications are beneficial.
The predicted salary is between 30000 - 40000 £ per year.
Be part of the Smart Team!
About Us
At SMART, we help lead organisations across the UK to keep their facilities running safely, efficiently, and sustainably. We deliver a client‑focused approach to reliable, planned and reactive maintenance with a strong focus on quality, technical expertise, and customer service. We’re proud to be an employer that values career progression. We offer structured training and clear progression routes to help you build a rewarding engineering career.
Purpose
We’re looking for a proactive Contract Support professional to play a key role in keeping our operations running smoothly on a maternity cover basis. You’ll be the backbone of our contract delivery by supporting the management team and ensuring our engineers and customers are happy.
Key responsibilities
- Produce financial and statistical reports for your designated portfolio and collate information for internal and external monthly reports.
- Assist in reviewing contract month‑end P&L’s with the Chief Financial Officer, Management Accountant, and Business Unit Management Team.
- Oversee daily administration tasks for direct sites, including raising work orders, purchase orders, and sales invoices, and ensuring timely delivery of parts and services.
- Manage and review WIP, debt, purchase invoices, open purchase orders, and maintenance invoicing for all contracts, updating as required.
- Respond to customer inquiries professionally and maintain accurate client files, conducting quarterly audits.
- Submit overtime reports to payroll, monitor engineers' work schedules, conduct site visits, attend meetings as needed, and perform additional administrative duties as requested.
Education and Training
Experience in a similar role. Higher educational qualifications to A Level/HNC/D/Masters/Bachelor’s degree level would be beneficial.
Why SMART?
While technology continues to evolve, it’s our people who set us apart. At SMART, you’ll join a growing company that invests in its team and supports career development. We’re looking for like‑minded people who want to grow with the company and play a part in our continued success. We offer benefits including birthday and life‑event leave, three paid volunteering days, and a holiday‑buy scheme. Apply today and build a career with us.
Please note, this role is a maternity cover, with the opportunity to be made permanent subject to successful completion of an initial review period.
Contract Support - Maternity Cover employer: Smart Managed Solutions
At SMART, we pride ourselves on being an exceptional employer that prioritises the growth and development of our team members. With a strong focus on career progression, we offer structured training, generous benefits such as birthday leave and paid volunteering days, and a supportive work culture that values each individual's contribution. Join us in a dynamic environment where your role as a Contract Support professional will be integral to our success, all while enjoying the opportunity to make a meaningful impact in the facilities management sector.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Support - Maternity Cover
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like Smart Managed Solutions. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at Smart Managed Solutions.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at Smart Managed Solutions.
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Smart Managed Solutions and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Smart Managed Solutions
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Smart Managed Solutions will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Smart Managed Solutions.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Smart Managed Solutions.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Smart Managed Solutions. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
