At a Glance
- Tasks: Provide top-notch customer service and administrative support to the Town Council.
- Company: Join the Shrewsbury Town Council team and make a difference in your community.
- Benefits: Competitive salary, supportive work environment, and a chance to develop your skills.
- Other info: Enjoy a dynamic role with opportunities for personal and professional growth.
- Why this job: Be a key point of contact and help improve services for residents and visitors.
- Qualifications: Strong communication skills and a passion for customer care.
Interested in joining our team at Shrewsbury Town Council? We are currently recruiting for the following role!
In this role, you will provide high-quality frontline customer service and administrative support to the Town Council, ensuring the efficient and effective delivery of services to residents, councillors, stakeholders, and visitors.
This role is integral to maintaining excellent customer care standards and promoting a positive image of the Town Council. Acting as a key point of contact, the postholder will respond to enquiries, process service requests, provide accurate information, resolve issues where appropriate, and support a range of administrative functions.
The role requires professional communication across a variety of channels, maintaining accurate records, and ensuring that all interactions are handled promptly, courteously, and efficiently to deliver a positive customer experience and support the smooth running of Council services.
Closing Date for applications: midday Tuesday 8th September 2026
Interviews will take place on: 16th & 17th September 2026
If this sounds like you, please hit apply now!
Reference: AGS672
Location: Shrewsbury
Salary: Grade – J5: SCP 7 – 11 - £26,403 to £28,142
Hours: 37 per week - Typically, your normal working week will be Monday to Thursday (9am - 5pm) & Friday (9am - 4:30pm).
Administration Assistant in Shrewsbury employer: Smart Hire
Idsall School is an exceptional employer that prioritises the well-being and development of both its students and staff. With a strong commitment to fostering a supportive and inclusive work culture, employees benefit from professional growth opportunities and a collaborative environment dedicated to safeguarding children's welfare. Located in a vibrant community, this role offers the chance to make a meaningful impact during term time, ensuring a rewarding experience for those passionate about education and student support.
