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- Tasks: Join our team as a Service Engineer, providing support and maintenance for dairy farm equipment.
- Company: Cookstown Dairy Services is a leading supplier of milking equipment in Northern Ireland since the 1980s.
- Benefits: Enjoy a competitive salary, company vehicle, mobile phone, and on/offsite training opportunities.
- Why this job: Be part of a dynamic team that values customer satisfaction and technical problem-solving in agriculture.
- Qualifications: Technical skills, strong communication, clean driving licence, and interest in engineering or agriculture preferred.
- Other info: 24hr breakdown support required on a rota basis; perfect for those passionate about dairy technology.
The predicted salary is between 30000 - 42000 £ per year.
Interested in joining our team at Cookstown Dairy Services? If so, why not get in touch today!
Cookstown Dairy Services specialises in the offering sales, installation, service and support of dairy farm equipment and technology. This ranges from milking equipment to health and fertility monitoring and milk cooling solutions. CDS prides itself in offering its solutions to dairy farmers of all sizes. The company was established in the mid-eighties and is now one of the leading milking equipment suppliers to the North East and all of Northern Ireland.
We are currently looking to recruit Service Engineers to join our team in Coleraine. The successful candidates will be responsible for:
- Provision of remote and onsite service & support to customers. The role involves identifying, troubleshooting and resolving customer technical problems.
- Working daily with electronics and mechanical devices.
- Installation & Maintenance of dairy equipment (parlours, feeding systems, etc.)
- Troubleshooting and working within a team.
- Deliver customer satisfaction by providing a professional service with swift and accurate resolution to customer issues.
- To provide 24hr breakdown support to customers on a rota basis.
Minimum requirements:
- Technical ability
- Strong interpersonal skills and ability to communicate with customers
- Clean driver licence
- Willingness to work outside hours/ Provide technical support
- Background or interest in engineering, agriculture and/or in the dairy industry an advantage.
Salary/Benefits:
- Salary depending on experience
- Vehicle
- Mobile phone
- On/offsite training
If this sounds like you, please hit apply now!
Service Engineers employer: Smart Hire
Contact Detail:
Smart Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineers
✨Tip Number 1
Familiarise yourself with the latest dairy farm technologies and equipment. Understanding the specifics of milking systems, health monitoring tools, and cooling solutions will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the dairy industry. Attend local agricultural events or join online forums to connect with current Service Engineers or those in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for technical questions by brushing up on your troubleshooting skills. Be ready to discuss how you would approach common issues with dairy equipment, as practical problem-solving is key in this role.
✨Tip Number 4
Showcase your interpersonal skills during any interactions with the company. Since customer satisfaction is crucial, demonstrating your ability to communicate effectively and work well in a team will make you a standout candidate.
We think you need these skills to ace Service Engineers
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Engineer at Cookstown Dairy Services. Familiarise yourself with the types of dairy equipment and technology they work with, as well as the skills required for troubleshooting and customer support.
Tailor Your CV: Customise your CV to highlight relevant experience in engineering, agriculture, or the dairy industry. Emphasise any technical skills, customer service experience, and your ability to work with mechanical and electronic devices.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the dairy industry and your technical abilities. Mention specific experiences that demonstrate your problem-solving skills and your commitment to customer satisfaction.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a role that involves customer interaction.
How to prepare for a job interview at Smart Hire
✨Show Your Technical Skills
Make sure to highlight your technical abilities during the interview. Be prepared to discuss your experience with electronics and mechanical devices, as well as any relevant projects you've worked on in the past.
✨Demonstrate Strong Interpersonal Skills
Since the role involves communicating with customers, it's essential to showcase your interpersonal skills. Practice how you would explain complex technical issues in simple terms, and be ready to share examples of how you've successfully resolved customer problems.
✨Research the Company and Industry
Familiarise yourself with Cookstown Dairy Services and the dairy industry. Understanding their products and services will help you answer questions more effectively and show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples where you've had to troubleshoot technical issues or work as part of a team to resolve a problem, and be ready to discuss these experiences.
