At a Glance
- Tasks: Manage our weekly hospice lottery and ensure smooth operations.
- Company: Trinity Hospice, making a real difference in the community.
- Benefits: 38 days annual leave, free parking, training opportunities, and wellbeing support.
- Other info: Flexible hours available; join us in making a positive impact!
- Why this job: Be part of a team that provides compassionate care and support to local families.
- Qualifications: Strong customer service skills and experience in administration or data handling.
At Trinity Hospice and Brian House Children's Hospice, our weekly lottery is one of our most important fundraising income streams, generating vital income that helps us provide specialist care and support to patients and families across Blackpool, Fylde and Wyre. We're looking for an organised and customer-focused Lottery Administrator to join our Fundraising Team and play a key role in ensuring our lottery runs smoothly, accurately and efficiently. This is a fantastic opportunity for someone who enjoys administration, working with data and building positive relationships with supporters. You'll be the person behind the scenes making sure memberships, payments, records and lottery draws are managed accurately, while providing excellent service to the people whose support makes our work possible.
What you'll be doing:
- Managing the day-to-day administration of our weekly hospice lottery
- Processing memberships, Direct Debits, payments and supporter records
- Responding to enquiries by telephone, email and post
- Maintaining accurate database records and ensuring data quality
- Working closely with colleagues in fundraising and finance to reconcile income
- Supporting lottery growth and retention initiatives
- Assisting with raffle super draws and fundraising projects
- Helping deliver an outstanding experience for our supporters
- Supporting and training volunteers involved in lottery activity
About you:
You don't necessarily need previous lottery or fundraising experience. We're more interested in finding someone who:
- Has excellent customer service skills
- Is organised and highly accurate
- Enjoys working with databases and computer systems
- Has experience of administration and handling data
- Can manage competing priorities and deadlines
- Communicates confidently and professionally
- Works well both independently and as part of a team
- Takes pride in delivering a great service
- Wants their work to have a positive impact on the local community
This role could suit someone from a background in:
- Customer service
- Office administration
- Financial administration
- Membership administration
- Database or CRM administration
- Accounts support
- Call handling or contact centre work
- Charity, supporter care or donor services roles
Why join Trinity Hospice?
At Trinity Hospice, every role helps us make a difference. We support around 8,000 people each year, providing compassionate care to patients and families across our local community. In return, we offer:
- 38 days annual leave (including Bank Holidays)
- Free onsite parking
- Subsidised onsite canteen
- Access to training and development opportunities
- Employee wellbeing support
- Pension scheme options
Be part of something meaningful. Every lottery player helps fund care, comfort and support for local people living with life-limiting illness. As our Lottery Administrator, you'll play a vital role in ensuring their support makes the greatest possible impact. Join Team Trinity and help us continue delivering compassionate care across the Fylde Coast.
Closing Date: 30 August 2026
Interview Date: Week Commencing 07 September 2026
If this sounds like you, please hit apply now!
Lottery Administrator in Blackpool employer: Smart Hire
Idsall School is an exceptional employer that prioritises the well-being and development of both its students and staff. With a strong commitment to fostering a supportive and inclusive work culture, employees benefit from professional growth opportunities and a collaborative environment dedicated to safeguarding children's welfare. Located in a vibrant community, this role offers the chance to make a meaningful impact during term time, ensuring a rewarding experience for those passionate about education and student support.
StudySmarter Expert Advice🤫
We think this is how you could land Lottery Administrator in Blackpool
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Smart Hire.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Smart Hire.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Smart Hire.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Smart Hire. Apply directly through us to stand out!
We think you need these skills to ace Lottery Administrator in Blackpool
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Smart Hire. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Lottery Administrator, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Smart Hire
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Smart Hire. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
