At a Glance
- Tasks: Drive dealer relationships and boost customer acquisition in a dynamic team environment.
- Company: Join Smartgroup, Australia's trusted provider of Employee Management Services.
- Benefits: Enjoy Smart Leave, free lunches, paid parental leave, and more perks.
- Other info: Diversity and inclusion are at our core; everyone is welcome here.
- Why this job: Make a real impact while growing your career in a fast-paced industry.
- Qualifications: Experience in business development or relationship management is essential.
The predicted salary is between 59400 - 72600 £ per year.
Why Smart?
Look forward to working with Australia’s leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees.
Working at Smartgroup offers more than a job.
It is a dynamic workplace that matches the enthusiasm for the work you do and ambition for an exciting fast-paced career.
We have all been hired for a purpose and a reason.
Every day you will be part of a team that helps support fellow Australians - many working in essential services, corporates, government, and not-for-profits - to take home more money in their pay packets.
Do you have what it takes to become a Smartgroup Dealer Relationship Manager?
Smartgroup is seeking a dynamic and commercially driven Dealer Relationship Manager to join our growing Partnerships team in Sydney and Melbourne.
This is a highly visible role responsible for developing and managing dealership relationships within an assigned territory to drive dealer-generated referrals, increase customer acquisition opportunities, and strengthen dealer engagement and performance.
As Smartgroup continues to grow its dealer network and market presence, we are expanding this capability nationally, creating exciting opportunities for impact, career growth, and influence across the business.
What you'll be doing
- Drive Territory Growth: Develop and execute territory plans that increase dealer-generated referrals, qualified leads, and customer acquisition outcomes.
- Build Strong Partnerships: Establish trusted relationships with Dealer Principals, Sales Managers, Business Managers and frontline dealership staff.
- Increase Dealer Performance: Work closely with dealerships to improve referral activity, adoption of programs, and performance against agreed targets and service standards.
- Generate
- Commercial
Outcomes: Identify opportunities to increase referral volumes, market share, and dealer participation through engagement, education, incentives, and business development initiatives.
- Promote Smartgroup's Value Proposition: Position Smartgroup as a trusted strategic partner and ensure dealership stakeholders understand the value we bring to their customers.
- Collaborate Across the Business: Partner with internal sales and operational teams to maximise conversion of dealer-generated opportunities and deliver strong customer outcomes.
- Monitor & Improve Results: Conduct regular dealer visits, performance reviews, and business planning sessions, implementing targeted improvement plans where required.
- Provide Market Insights: Share dealer insights, trends, and opportunities to support strategic planning and business decision-making.
- Maintain Compliance: Ensure confidentiality, privacy and integrity of information in accordance with legislative and company requirements.
Who you are
- Experience in business development, sales, customer success, dealer management, franchise management, relationship management, or a similar externally facing role.
- Strong experience building and managing B2B relationships.
- Demonstrated success in growing referral channels, lead generation activity, or sales opportunities.
- Proven ability to influence stakeholders and drive behavioural change without direct authority.
- Strong commercial acumen with experience identifying and delivering growth opportunities.
- Experience planning and managing a territory, customer portfolio, or partner network.
- Excellent communication, negotiation and stakeholder management skills.
- Exposure to the automotive, finance, novated leasing, fleet, insurance or related industries will be highly regarded.
What’s in it for you?
Smart team members enjoy a range of benefits designed to support flexibility, wellbeing, reward, and growth:
- Smart Leave, an additional week of leave each year
- Free lunch every week
- Up to 20 weeks Paid Parental Leave with superannuation contributions and a Return-to-Work Bonus
- Make a Difference Days – paid days off to volunteer for the community and environment
- Discounted retail vouchers
- Salary packaging and novated leasing benefits (of course!)
- Free flu vaccinations
- Employee Share Plan
- Grow with Purpose
At Smart, we’re driven by purpose and performance.
We support individual and team growth via varied learning opportunities, open communication, and leaders who work to get the basics right – quality and regular one to ones, clear goals and success metrics, and growth conversations.
Show us you have what it takes
If this sounds like the opportunity for you and you have something to offer, we’d love to hear from you. APPLY ONLINE today.
Our Talent Acquisition team will be in touch to discuss next steps.
If you require any adjustments to the recruitment process or are seeking part-time work, let us know—we’re here to understand.
Our Commitment to Diversity and Inclusion
Everyone belongs and is welcome at Smart.
We welcome people from diverse backgrounds to join our team, including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, people who identify as LGBTQ+, all gender identities, and people of any socioeconomic status, age, race, national origin or ethnicity.
Our commitment to Diversity & Inclusion is reflected in the external recognition we’ve received, including being named:
- WGEA Employer of Choice for Gender Equality since 2019
- DCA Inclusive Employer 2025 – 2026
- Silver Employer on the Australian Workplace Equality Index
We’re also members of the Reconciliation Action Plan network, with a RAP at Innovate level.
Please note: all successful candidates will be required to complete background checks including a police clearance prior to confirmation of employment.
Candidates must have unlimited Australian work rights to be considered for this role.
Respectfully, no agencies please.
Dealer Relationship Manager employer: Smart Group
Smartgroup is an exceptional employer that fosters a dynamic and inclusive work environment, where employees are empowered to make a meaningful impact on the lives of fellow Australians. With a strong focus on employee wellbeing, growth opportunities, and a commitment to diversity, Smartgroup offers unique benefits such as Smart Leave, free lunches, and paid volunteer days, all while supporting a culture of continuous improvement and collaboration. Join us in transforming data into valuable insights and be part of a team that values your contributions and ambitions.
StudySmarter Expert Advice🤫
We think this is how you could land Dealer Relationship Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Dealer Relationship Manager at Smart Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Smart Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Dealer Relationship Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Dealer Relationship Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Smart Group:When writing your cover letter, make sure to tailor your message specifically for Smart Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Smart Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Smart Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Smart Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Smart Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
