At a Glance
- Tasks: Lead a team to deliver high-quality data insights and drive operational excellence.
- Company: Join Australia’s trusted provider of Employee Management Services.
- Benefits: Enjoy Smart Leave, free lunches, and generous parental leave.
- Other info: Diverse and inclusive workplace with growth opportunities and community involvement.
- Why this job: Make a real impact while supporting fellow Australians in essential services.
- Qualifications: 5+ years in analytics with leadership experience and strong SQL skills.
The predicted salary is between 60000 - 80000 € per year.
Look forward to working with Australia’s leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees.
Working at Smartgroup offers more than a job. It is a dynamic workplace that matches the enthusiasm for the work you do and ambition for an exciting fast-paced career. We have all been hired for a purpose and a reason.
Every day you will be part of a team that helps support fellow Australians - many working in essential services, corporates, government, and not-for-profits - to take home more money in their pay packets.
Reporting to the Group Manager – Enterprise Data & Insights, you will lead a team of data and analytics specialists to deliver high-quality insights, drive operational excellence, and support strategic decision-making across the organisation. You’ll play a key role in shaping data strategy, improving delivery efficiency, and partnering with stakeholders across Product, Marketing and business functions.
Key responsibilities:- Lead and develop a team of data and analytics professionals (6 direct reports)
- Drive the delivery of high-quality reporting, insights, segmentation and analytics solutions
- Partner with business stakeholders to understand priorities and translate them into actionable insights
- Improve team performance by enhancing processes, tools, and operational governance
- Establish and champion data standards, best practices, and scalable solutions
- Build a structured and reliable analytics delivery framework (e.g. Jira, Confluence)
- Oversee reporting and dashboarding catalogue for business stakeholders
- Ensure analytics outputs are accurate, consistent, and production-ready
- Lead innovation through new technologies, methods, and continuous improvement initiatives
- Contribute to recruitment, onboarding and development of team members
You are a strong data leader who combines technical depth with commercial and stakeholder acumen. You enjoy building teams, improving processes, and delivering insights that drive real business impact.
About you:- 5+ years in analytics, insights or data roles, with demonstrated business impact
- 1–2+ years leading or mentoring teams
- Advanced SQL and Python (or similar)
- Experience with Power BI, Tableau (or similar visualisation tools)
- Strong understanding of data platforms, ETL/integration, and analytics environments
- Experience working with Microsoft Azure or similar cloud platforms
- Proven ability to improve team efficiency, quality, and throughput
- Strong stakeholder engagement skills – able to influence across all levels
- Experience delivering segmentation, targeting and advanced analytics from large datasets
- High level of data literacy, numeracy and problem-solving capability
- Degree in Data Science, Business Analytics, Computer Science, Commerce or related field
Smart team members enjoy a range of benefits designed to support flexibility, wellbeing, reward, and growth:
- Smart Leave, an additional week of leave each year
- Free lunch every week
- Up to 20 weeks Paid Parental Leave with superannuation contributions and a Return-to-Work Bonus
- Make a Difference Days – paid days off to volunteer for the community and environment
- Discounted retail vouchers
- Salary packaging and novated leasing benefits (of course!)
- Free flu vaccinations
- Employee Share Plan
At Smart, we’re driven by purpose and performance. We support individual and team growth via varied learning opportunities, open communication, and leaders who work to get the basics right – quality and regular one to ones, clear goals and success metrics, and growth conversations.
If this sounds like the opportunity for you and you have something to offer, we’d love to hear from you. APPLY ONLINE today. Our Talent Acquisition team will be in touch to discuss next steps. If you require any adjustments to the recruitment process or are seeking part-time work, let us know—we’re here to understand.
Everyone belongs and is welcome at Smart. We welcome people from diverse backgrounds to join our team, including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, people who identify as LGBTQ+, all gender identities, and people of any socioeconomic status, age, race, national origin or ethnicity.
Our commitment to Diversity & Inclusion is reflected in the external recognition we’ve received, including being named:
- WGEA Employer of Choice for Gender Equality since 2019
- DCA Inclusive Employer 2025 – 2026
- Bronze Employer on the Australian Workplace Equality Index
Please note: all successful candidates will be required to complete background checks including a police clearance prior to confirmation of employment. Candidates must have unlimited Australian work rights to be considered for this role. Respectfully, no agencies please.
Data Operations Lead employer: Smart Group
Smartgroup is an exceptional employer that fosters a dynamic and inclusive work environment, offering a range of benefits such as Smart Leave, free lunches, and generous parental leave. With a strong focus on employee growth and development, team members are encouraged to engage in continuous learning and innovation while making a meaningful impact on the lives of fellow Australians. Located in Australia, Smartgroup champions diversity and inclusion, ensuring that every employee feels valued and supported in their career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Data Operations Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Smartgroup on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Dive deep into Smartgroup’s services and think about how your skills in data governance can make a real impact. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on articulating your experience in leading teams and delivering insights. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Data Operations Lead
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for data and analytics shine through. We want to see how your passion aligns with our mission at Smartgroup to support fellow Australians.
Tailor Your Experience:Make sure to highlight your relevant experience in analytics and team leadership. We’re looking for someone who can drive operational excellence, so connect your past roles to the key responsibilities outlined in the job description.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and achievements, making it easy for us to see how you fit into our dynamic workplace.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Smartgroup.
How to prepare for a job interview at Smart Group
✨Know Your Data Inside Out
Make sure you brush up on your SQL and Python skills, as well as your experience with Power BI or Tableau. Be ready to discuss specific projects where you've used these tools to drive insights and improve processes.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past. Highlight your ability to mentor others and improve team performance. Think about how you can demonstrate your stakeholder engagement skills and how you've influenced decisions at all levels.
✨Understand the Business Impact
Be ready to talk about how your data insights have made a real difference in previous roles. Think about specific metrics or outcomes that showcase your ability to translate data into actionable business strategies.
✨Familiarise Yourself with Smart's Values
Research Smartgroup’s mission and values, especially their commitment to diversity and inclusion. Be prepared to discuss how your personal values align with theirs and how you can contribute to their dynamic workplace culture.
