At a Glance
- Tasks: Analyse business processes and support delivery of customer-focused digital solutions.
- Company: Join Australia’s leading provider of Employee Management Services with a dynamic workplace.
- Benefits: Enjoy Smart Leave, free lunches, paid parental leave, and community volunteering days.
- Other info: Diverse and inclusive culture with excellent growth opportunities.
- Why this job: Make a real impact while growing your career in a fast-paced environment.
- Qualifications: 2+ years as a Business Analyst with Agile experience and strong stakeholder skills.
The predicted salary is between 30000 - 40000 £ per year.
Look forward to working with Australia’s leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees.
Working at Smartgroup offers more than a job. It is a dynamic workplace that matches the enthusiasm for the work you do and ambition for an exciting fast-paced career. We have all been hired for a purpose and a reason.
Every day you will be part of a team that helps support fellow Australians - many working in essential services, corporates, government, and not-for-profits - to take home more money in their pay packets.
We’re looking for a Business Analyst to join our Novated Leasing Product team, supporting the delivery of customer-focused digital and platform solutions within a fast-paced customer centric environment.
About the role
As a Business Analyst, you’ll play a key role in analysing business processes, gathering and documenting requirements, and supporting squads to deliver high-quality solutions iteratively. You’ll work across multiple products and platforms, translating business needs into clear user stories and helping squads deliver value sprint by sprint.
Key responsibilities
- Gather, analyse and document business requirements through workshops, interviews and stakeholder engagement
- Create and refine user stories, acceptance criteria and backlog items in line with Agile ways of working
- Work closely with Product Owners, Developers, Testers and UX designers within cross‑functional squads
- Analyse business processes and data to identify gaps, risks and opportunities for improvement
- Support backlog grooming, sprint planning and other Agile ceremonies
- Translate technical concepts into clear business language (and vice versa)
- Maintain documentation and knowledge bases using JIRA and Confluence
- Contribute to continuous improvement initiatives and ways of working
What you’ll bring:
- Minimum 2 years’ experience as a Business Analyst
- Experience working in an Agile delivery environment
- Financial services experience (highly regarded)
- Hands-on experience with JIRA and Confluence
- Strong stakeholder engagement and facilitation skills
- Ability to communicate effectively with both technical and non‑technical audiences
- Experience working across multiple products, platforms or squads
- A proactive, collaborative mindset with a focus on delivering value
- Exposure to digital products or platforms
What’s in it for you?
Smart team members enjoy a range of benefits designed to support flexibility, wellbeing, reward, and growth:
- Smart Leave, an additional week of leave each year
- Free lunch every week
- Up to 20 weeks Paid Parental Leave with superannuation contributions and a Return-to-Work Bonus
- Make a Difference Days – paid days off to volunteer for the community and environment
- Discounted retail vouchers
- Salary packaging and novated leasing benefits (of course!)
- Free flu vaccinations
- Employee Share Plan
Grow with Purpose
At Smart, we’re driven by purpose and performance. We support individual and team growth via varied learning opportunities, open communication, and leaders who work to get the basics right – quality and regular one to ones, clear goals and success metrics, and growth conversations.
Show us you have what it takes
If this sounds like the opportunity for you and you have something to offer, we’d love to hear from you. APPLY ONLINE today. Our Talent Acquisition team will be in touch to discuss next steps. If you require any adjustments to the recruitment process or are seeking part-time work, let us know—we’re here to understand.
Our Commitment to Diversity and Inclusion
Everyone belongs and is welcome at Smart. We welcome people from diverse backgrounds to join our team, including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, people who identify as LGBTQ+, all gender identities, and people of any socioeconomic status, age, race, national origin or ethnicity.
Our commitment to Diversity & Inclusion is reflected in the external recognition we’ve received, including being named:
- WGEA Employer of Choice for Gender Equality since 2019
- DCA Inclusive Employer 2025 – 2026
- Bronze Employer on the Australian Workplace Equality Index
We’re also members of the Reconciliation Action Plan network, with a RAP at Innovate level.
Please note: all successful candidates will be required to complete background checks including a police clearance prior to confirmation of employment. Candidates must have unlimited Australian work rights to be considered for this role. Respectfully, no agencies please.
Business Analyst employer: Smart Group
Smartgroup is an exceptional employer that fosters a dynamic and inclusive work environment, where employees are empowered to make a meaningful impact on the lives of fellow Australians. With a strong focus on employee wellbeing, growth opportunities, and a commitment to diversity, Smartgroup offers unique benefits such as Smart Leave, Make a Difference Days, and a supportive culture that encourages collaboration and innovation. Join us in a fast-paced career that not only rewards your efforts but also aligns with your values.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Smart Group!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Smart Group, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Smart Group
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Smart Group’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
