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- Tasks: Assist in sales and event administration for exciting Christmas parties and ticketed events.
- Company: Join Smart Group, a leading hospitality and event management company with 25 years of experience.
- Benefits: Enjoy performance bonuses, generous holiday allowance, and delicious meals cooked by a chef.
- Why this job: Be part of a vibrant team delivering unforgettable experiences while developing your skills in a fun environment.
- Qualifications: No specific qualifications required; enthusiasm and a willingness to learn are key!
- Other info: Opportunity to attend trade shows and gain hands-on experience in event management.
The predicted salary is between 24000 - 36000 £ per year.
Smart Group is a dynamic collection of hospitality, catering, venue, and event management businesses based in London, UK. With over 25 years of experience, the company is renowned for delivering unforgettable experiences across events and hospitality. Quality, passion, and integrity drive all the brands under Smart Group, providing exceptional service and personal attention to clients.
The Sales and Events Assistant role is primarily focused on overseeing the sales and event administration for our Ticketed Events, with a particular emphasis on Shared Christmas Parties. It combines client-facing sales activity with back-office administration to ensure the smooth delivery of events and high levels of customer satisfaction.
Principal Duties and Responsibilities:- Shared Christmas Parties:
- Calling database for shared parties
- Using the CRM system to report on historical data
- Calling previous clients and negotiating offers where necessary
- Reacting to incoming enquiries
- Cold calling new data
- Reporting for ticketed events
- Preparing ticketing reports
- Sending e-tickets
- Printing labels, letters etc to send drinks vouchers
- Reporting on menu and drinks orders to share with the operations team
- Make outgoing courtesy calls to existing and new clients to arrange and finalise their parties
- Up-selling drinks packages to shared party attendees
- Taking payments via the CRM system
- Co-ordinate feedback questionnaires, graphs and results
- Assist the marketing team, creating campaigns and new offers to promote the shared Christmas parties
At Smart Group, we value our team, and as part of our commitment to creating a positive work environment, we offer the following benefits:
- Performance-related commission
- Holiday allowance starts at 22 days plus bank holidays, increasing with length of service
- Delicious, healthy breakfast and lunch menu served daily, cooked by a dedicated chef
- Shuttle bus pick up and drop off from Canada Water tube station morning and afternoon
- Access to Medicash health plan
- Fantastic restaurant and bar discounts via the CODE app
- Enhanced parental-leave pay (subject to length of service)
- Travel loan
- Fabulous regular social events
- Fun and vibrant company culture
- Generous refer-a-friend bonus
- Free parking at our Head Office
- Cycle to work scheme
- 2x event tickets per year and friend and family discounts to ticketed events
- 1 x volunteer day per year
Contact Detail:
Smart (Group) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Events Assistant
✨Tip Number 1
Familiarise yourself with the event management industry, particularly in hospitality and catering. Understanding the nuances of shared Christmas parties and ticketed events will give you an edge when discussing your passion for the role.
✨Tip Number 2
Network with professionals in the events sector. Attend trade shows or local events to meet potential colleagues and learn more about Smart Group's approach to client satisfaction and event delivery.
✨Tip Number 3
Brush up on your CRM skills, as this role involves using a CRM system for reporting and managing client interactions. Being proficient in these tools can demonstrate your readiness to handle the administrative aspects of the job.
✨Tip Number 4
Prepare to showcase your communication skills during any interviews. Since the role involves client-facing sales activities, being able to articulate your ideas clearly and confidently will be crucial in making a positive impression.
We think you need these skills to ace Sales and Events Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales and Events Assistant position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in sales, event management, and customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to excel in this role.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention specific aspects of Smart Group that appeal to you and explain how your skills and experiences make you a great fit for the Sales and Events Assistant position.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email after a week or two. This shows your continued interest in the position and can help keep your application top of mind.
How to prepare for a job interview at Smart (Group) Ltd
✨Know the Company Inside Out
Before your interview, make sure to research Smart Group thoroughly. Understand their values, the types of events they manage, and their approach to customer service. This will help you tailor your answers and show genuine interest in the company.
✨Demonstrate Your Sales Skills
Since the role involves client-facing sales activities, be prepared to discuss your previous sales experiences. Highlight any successful negotiations or upselling techniques you've used in the past, especially in event management or hospitality settings.
✨Showcase Your Organisational Abilities
The position requires strong administrative skills. Be ready to provide examples of how you've managed logistics for events or handled multiple tasks simultaneously. Mention any experience with CRM systems, as this is crucial for the role.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, company culture, and expectations for the Sales and Events Assistant role. This shows that you're engaged and serious about the opportunity.
