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- Tasks: Create unforgettable events while driving revenue and building strong client relationships.
- Company: Dynamic event planning company with a focus on creativity and client satisfaction.
- Benefits: Quarterly bonuses, health plan, free shuttle service, and exclusive discounts.
- Other info: Enjoy a flexible work schedule with opportunities for growth and development.
- Why this job: Join a fast-paced environment where your creativity can shine and impact real events.
- Qualifications: 2+ years in event planning, strong communication skills, and a knack for upselling.
The predicted salary is between 30000 - 40000 £ per year.
Acting as the primary client partner, you will bring each brief to life with flair and precision, curating memorable experiences while driving strong commercial outcomes. In this fast‑paced, client‑facing environment, you will build lasting relationships, identify opportunities to enhance and elevate each event, and maximize revenue through thoughtful, strategic upselling while carefully protecting margin.
You will also play a crucial role behind the scenes, producing detailed and accurate event documentation that ensures seamless execution. While the Operations Manager leads on‑the‑day delivery, you remain the strategic lead for the client, guiding decisions, maintaining momentum, and ensuring every element aligns both creatively and commercially. This is an opportunity for someone who thrives on ownership, enjoys building relationships, and is motivated to deliver events that are as profitable as they are unforgettable.
Key Responsibilities- Client Relationship Management
- Act as the main client contact from confirmation through to event completion
- Establish detailed client requirements and translate briefs into tailored event solutions
- Conduct tastings, planning meetings and venue site visits
- Advise confidently on food, beverage, staffing and production options
- Build long‑term relationships to drive repeat business
- Revenue Growth & Upselling
- Identify and secure upselling opportunities across menus, beverages, staffing and event enhancements
- Recommend premium upgrades and experiential additions
- Increase average event spend through intelligent client guidance
- Monitor budgets and protect agreed margins
- Demonstrate strong commercial awareness throughout the planning process
- Event Planning & Coordination
- Produce high-quality, comprehensive event sheets and function documentation
- Liaise with kitchen, operations and external suppliers
- Lead internal pre‑event briefings
- Ensure accurate and timely communication across departments
- Manage timelines, logistics and production requirements
- Event Delivery
- Attend events in a client-facing capacity
- Manage client expectations on the day
- Remain calm and solutions-focused in live environments
- Operational ownership on‑site sits with the Operations Manager. The Planner maintains client continuity and commercial oversight.
- Innovation & Product Awareness
- Maintain up‑to‑date knowledge of current food trends and market expectations
- Identify opportunities to enhance product offerings
- Contribute ideas that elevate the wider portfolio
- Minimum 2+ years’ experience in event planning within event catering or hospitality environments
- Proven client-facing experience managing events from confirmation through to delivery
- Demonstrable experience in upselling and increasing event revenue
- Strong understanding of event catering operations and delivery
- Experience managing multiple events simultaneously
- Excellent organisational skills and high attention to detail
- Confident communicator with strong interpersonal skills
- Commercially aware with understanding of margin and cost control
- Calm under pressure and adaptable in live event environments
- Flexible approach including occasional evening and weekend work
- Quarterly performance‑related bonus
- Access to Medicash health plan, including dental, optical, 24/7 mental health support helpline, virtual wellbeing tools
- Complimentary shuttle bus to and from Canada Water station (morning and afternoon)
- Exclusive restaurants and bar discounts via the CODE app
- Fresh, healthy breakfast and lunch served daily by our in‑house chef
- Starting holiday allowance of 27 days
MOVING VENUE: EVENT PLANNER in London employer: Smart Group Ltd
Contact Detail:
Smart Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MOVING VENUE: EVENT PLANNER in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the event planning industry. Attend networking events, join relevant groups on social media, and don’t be shy to reach out to potential clients or collaborators. Building relationships can lead to opportunities that aren’t even advertised!
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your best work. Include photos, testimonials, and details about the events you’ve planned. This will give potential clients a taste of what you can do and help you stand out from the crowd.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire and express your interest in working with them. Sometimes, the best opportunities come from simply asking if they need help with upcoming events.
✨Tip Number 4
Apply through our website! We’re always on the lookout for passionate event planners who can bring flair and precision to our team. By applying directly, you’ll ensure your application gets the attention it deserves. Let’s create unforgettable experiences together!
We think you need these skills to ace MOVING VENUE: EVENT PLANNER in London
Some tips for your application 🫡
Show Your Flair: When you're writing your application, let your personality shine through! We want to see how you can bring a brief to life with creativity and precision, just like you would in the role.
Tailor Your Experience: Make sure to highlight your relevant experience in event planning. We’re looking for those who can manage client relationships and upsell effectively, so give us examples that showcase your skills in these areas.
Be Detail-Oriented: Since this role involves producing detailed event documentation, it’s crucial to demonstrate your attention to detail in your application. A well-structured and error-free application will show us you’re the right fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Smart Group Ltd
✨Know Your Client Management Skills
Make sure you can talk confidently about your experience in managing client relationships. Prepare examples of how you've translated client briefs into successful events, and be ready to discuss how you build long-term relationships that drive repeat business.
✨Showcase Your Upselling Expertise
Since upselling is a key part of the role, come prepared with specific examples of how you've successfully increased event revenue in the past. Think about times when you recommended premium upgrades or enhancements that delighted clients and boosted margins.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple events simultaneously. Share your strategies for producing detailed event documentation and ensuring seamless communication across departments. Highlight your attention to detail and how it contributes to successful event execution.
✨Stay Calm Under Pressure
In this fast-paced environment, it's crucial to remain calm and solutions-focused. Prepare to share examples of how you've handled challenges during live events. Show that you can maintain client continuity and commercial oversight while adapting to changing circumstances.