At a Glance
- Tasks: Support website management and development, ensuring content is accurate and engaging.
- Company: Join Smart Energy GB, a leader in promoting smart meter benefits.
- Benefits: Hybrid working, potential for permanent role, and opportunities for career growth.
- Other info: Dynamic team environment with a focus on innovation and collaboration.
- Why this job: Make a real impact on digital projects while enhancing your web skills.
- Qualifications: 2+ years in digital roles, experience with CMS and analytics tools.
The predicted salary is between 35000 - 45000 £ per year.
Job duration: 6 months with the possibility of becoming permanent
Job location: London, SE1 (hybrid working, minimum 2 days per week in the office)
Purpose of the job
Our website plays a vital role in helping people understand the many benefits of smart meters, acting as the central destination for all campaign activity across our audience groups and the full marketing mix. The Website Executive supports the day-to-day running and development of Smart Energy GB’s website. Reporting to the Website Manager, you will work across the full breadth of the Digital team’s website activity, supporting the Website Manager on front-end and back-end developments, UAT, A/B testing and journey optimisation. You will also support the Website Manager on reporting website performance, helping stakeholders understand how the site is performing and where improvements can be made. A particular focus of the role is becoming the superuser for our content management system (CMS), Umbraco, owning the creation, publishing, updating and maintenance of content pages on the website, and ensuring everything on site is accurate, accessible, on-brand and aligned with campaign messaging. You’ll bring strong attention to detail, strong copywriting skills, excellent organisational skills and a genuine enthusiasm for all aspects of website management. This is a role with real variety, ideal for someone looking to progress their digital and web career.
Key tasks & responsibilities
- Support the Website Manager in delivering digital projects, campaigns and website capabilities
- Support the Website Manager to execute and deliver A/B tests and other optimisation activities, analysing and evaluating results
- Own the execution of UAT for website updates and new functionality, both front-end and back-end, ensuring releases are free from bugs and errors ahead of sign-off
- Act as the superuser of the Umbraco content management system, including assisting users from other teams in publishing content and troubleshooting with our website development agency
- Build and publish campaign and evergreen content pages, ensuring alignment with brand, accessibility and SEO standards
- Support the development of website content, including copywriting new content for the site and working with internal teams to identify content opportunities and requirements
- Coordinate closely with the Social Media Executive to align content across SEGB's owned digital channels
- Own the training of internal teams to use the CMS, developing and maintaining training documentation to ensure consistency and confidence across the organisation
- Work with the Search Manager and Policy team to identify new topics for frequently asked questions and build out the company FAQs hosted on the website
- Support the Website Manager in reporting website performance using GA4, Hotjar, Looker Studio and other analytics platforms, contributing to regular reports and making recommendations for the team and senior stakeholders
Skills, experience & competencies
- Minimum 2 years’ experience in a digital product, website management or delivery role
- Experience using content management systems (CMS), with experience of using Umbraco highly desirable
- Minimum 2 years’ experience using Google Analytics 4, or other analytics platforms, to gather data and produce reports
- Excellent communication skills, a supportive approach to colleagues and the ability to collaborate and communicate with multiple teams, external agencies and senior stakeholders
- Excellent attention to detail with a methodical approach to website content quality, testing and auditing
- Ability to deliver project(s) to a high standard through excellent project management skills
- Strong understanding of UX principles and user journeys, with a minimum of 2 years’ experience guiding and applying this knowledge to improve a website or app
- Content writing ability, including the ability to assess and correct content to adhere to our tone of voice, house style, brand guidelines and accessibility standards (e.g. WCAG 2.2)
- An advocate for the website as a strategic channel, able to bring colleagues across the organisation along and support them in using the website to deliver their workstreams
- A good understanding of search engine optimisation, and how web content should be optimised in line with this
- Proactively keep up to date with the latest search trends, technology, innovations (esp. AI), and algorithm changes, and ensure they are communicated and applied as appropriate
- Awareness of the objectives and activities of Smart Energy GB and an appreciation of the diversity of people and communities across Great Britain
Interim Website Executive in London employer: Smart Energy GG
Smart Energy GB is an exceptional employer that values innovation and collaboration, offering a dynamic work environment in the heart of London. With a strong focus on employee growth, you will have the opportunity to enhance your digital skills while contributing to meaningful projects that promote smart energy solutions. The hybrid working model ensures a healthy work-life balance, making it an ideal place for those looking to advance their careers in a supportive and forward-thinking culture.
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We think this is how you could land Interim Website Executive in London
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✨Leverage Social Media Groups
Join social media groups focused on digital education, like Facebook or LinkedIn groups. These communities often share job postings for temporary roles and can help us connect with current members at Smart Energy GG who can potentially put in a good word for you.
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We think you need these skills to ace Interim Website Executive in London
Some tips for your application 🫡
Show Off Your Digital Skills:In the digital learning and education sector, it's crucial to highlight your tech-savviness. Make sure your CV includes any experience with e-learning platforms, digital content creation, or learning management systems. This tech flair helps us see you're ready to thrive in our digital landscape at Smart Energy GG.
Let Your Passion Shine Through:For a temporary role, we want to know why you’re excited about digital learning! Your cover letter should reflect your enthusiasm for education technologies. Talk about any projects or initiatives you’ve been part of that showcase your passion. This gives us insight into how you can contribute to our team, even for a short stint.
Include Relevant Certifications:If you have any certifications related to digital education—like teaching online or instructional design—make sure you highlight those in your application. They can really set you apart from other candidates and show us you're knowledgeable and committed to the field.
Tailor Your Portfolio:If you’ve created any digital learning materials, this is the perfect time to showcase them! We love seeing examples of your work, so include a link to your portfolio that features your best creations relevant to the temporary role at Smart Energy GG. This hands-on evidence can speak volumes about your creative capabilities!
How to prepare for a job interview at Smart Energy GG
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When preparing for your interview with Smart Energy GG, think about how you can showcase your creative approaches to digital learning. Bring along examples of projects or modules you've designed, especially those that highlight your ability to engage students remotely. It’ll help demonstrate your hands-on experience, which is essential for this role.
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Since this role with Smart Energy GG is temporary, it’s super important to convey your flexibility and adaptability during the interview. Be ready to discuss how you can quickly acclimate to new environments and seamlessly integrate into existing teams. It shows you’re a team player and can handle the ebb and flow of temporary work.
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