At a Glance
- Tasks: Support daily operations with admin, payroll, and compliance tasks in a dynamic environment.
- Company: Join a supportive education and training organisation in the West Midlands.
- Benefits: Enjoy a competitive salary, ongoing training, and career progression opportunities.
- Other info: Be part of a proactive team that values communication and collaboration.
- Why this job: Make a real impact while developing your skills in a fast-paced setting.
- Qualifications: Previous admin experience and strong organisational skills are essential.
The predicted salary is between 26000 - 28000 £ per year.
Department: Operations / Administration
Reporting To: Directors / Operations Manager
Location: Oldbury
Salary: £26,000 - £28,000 per annum
Contract Type: Full-Time / Permanent
Role Overview
We are looking for an organised, proactive, and detail-focused Business Admin Support professional to support the day-to-day operations of the business across administration, payroll, education services, compliance, and operational functions. The successful candidate will play a key role in ensuring smooth internal processes, excellent communication across teams, and high standards of support for staff, tutors, clients, and external stakeholders. This role requires excellent organisational skills, the ability to manage multiple priorities, and confidence working in a fast-paced environment.
Key Responsibilities
- General Administration
- Provide day-to-day administrative support across the business
- Answer and direct incoming telephone calls and email enquiries
- Maintain accurate records, databases, and internal systems
- Prepare and distribute reports, meeting notes, and business updates
- Support onboarding and administration for new staff and contractors
- Coordinate office supplies and general workplace requirements
- Process staff expenses and administrative documentation
- Support internal communication across departments and teams
- Assist with staff engagement initiatives and reward schemes
- Ensure administrative tasks are completed accurately and within required timescales
- Payroll & Finance Administration
- Support payroll processing and timesheet administration
- Assist with invoicing and finance-related administration
- Respond to payroll and payment enquiries professionally and efficiently
- Maintain accurate payroll and finance records
- Support the processing of payroll documentation and related paperwork
- Operational Support
- Coordinate meetings, inductions, and online training sessions
- Support the administration of active assignments and operational activities
- Liaise with managers and team members regarding updates and requirements
- Assist with scheduling, tracking, and maintaining operational records
- Provide administrative support for ongoing projects and service delivery
- Compliance & Data Administration
- Maintain accurate compliance and audit records
- Monitor documentation and follow up outstanding information where required
- Support training enrolment, tracking, and completion monitoring
- Ensure company systems and records are updated accurately
- Assist with maintaining compliance processes and internal procedures
- Communication & Reporting
- Communicate professionally with staff, clients, contractors, and external stakeholders
- Send routine communications, updates, and information requests
- Gather and review feedback information and escalate where appropriate
- Produce reports and summaries for management teams
- Support the coordination and distribution of business information
Person Specification
Essential Skills & Experience
- Previous administration or office support experience
- Strong organisational and time management skills
- Excellent written and verbal communication skills
- High level of accuracy and attention to detail
- Ability to manage multiple tasks and deadlines
- Confident using Microsoft Office systems including Word, Excel, Outlook, and Teams
- Ability to work independently and collaboratively within a team
- Professional and confidential approach to work
Desirable Skills & Experience
- Experience within education, recruitment, or professional services environments
- Familiarity with payroll or finance administration
- Experience using CRM or database systems
- Understanding of compliance and data management processes
- Business Administration qualification or equivalent
Personal Attributes
- Reliable and dependable
- Proactive and solution-focused
- Positive and adaptable attitude
- Strong interpersonal skills
- Ability to build professional relationships with internal and external stakeholders
- Willingness to learn and develop within the role
Benefits
- Competitive salary
- Ongoing training and development opportunities
- Supportive working environment
- Career progression opportunities
- Pension scheme and holiday entitlement
Business Admin Support. Job in West Midlands Education & Training Jobs employer: SMART Education Recruitment
Join our dynamic team in Oldbury as a Business Admin Support professional, where you'll thrive in a supportive and collaborative work environment. We offer competitive salaries, ongoing training, and clear pathways for career progression, ensuring that you can grow and develop your skills while making a meaningful impact on our operations. With a focus on employee well-being and engagement, we foster a culture of excellence and teamwork, making us an exceptional employer in the education and training sector.
Contact Details:
SMART Education Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Admin Support. Job in West Midlands Education & Training Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the education and training sector, especially those who work in admin roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to admin support. Think about how your organisational skills and attention to detail can shine through. We want you to feel confident and ready to impress!
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work or projects that highlight your ability to manage multiple tasks and maintain high standards. This will help us see how you can fit into our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Business Admin Support. Job in West Midlands Education & Training Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Admin Support role. Highlight your relevant experience in administration, payroll, and compliance. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your organisational skills and proactive attitude. Let us know why you're excited about joining our team and how you can contribute to our operations.
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at SMART Education Recruitment
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of Business Admin Support. Familiarise yourself with the key responsibilities listed in the job description, such as administration, payroll, and compliance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained accuracy under pressure, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Effectively
Strong communication is key for this position. Practice articulating your thoughts clearly and concisely. During the interview, be sure to listen actively and respond thoughtfully to questions. This will not only showcase your verbal skills but also your ability to engage with various stakeholders, which is crucial for the role.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, team dynamics, or specific challenges the department faces. This shows your enthusiasm for the role and helps you assess if the company is the right fit for you.
