At a Glance
- Tasks: Lead digital strategy and drive sales through innovative marketing initiatives.
- Company: Smart, a dynamic challenger in the UK service market.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Other info: Join a fast-paced environment with a motivated team and exciting challenges.
- Why this job: Be at the forefront of digital transformation and make a real impact.
- Qualifications: Proven experience in IT and digital platforms, with strong commercial acumen.
The predicted salary is between 60000 - 80000 £ per year.
About Smart
With millions of people switching their TV, broadband, mobile, energy and insurance suppliers every year, Smart is changing the way people enjoy these everyday services. We stand out from the crowd for our digital mindset and the way we empower customers to stay on top of their lives. Smart is set to become the UK’s leading multi‑play challenger offering truly differentiated convergent services to consumers and the convenience of getting quality and value from a trusted brand.
Location: Chiswick
Salary: Competitive basic pay plus benefits.
Responsibilities
- The Head of Digital is responsible for trading the core business in the UK and is a key hire for the Group.
- The scope of the role covers commercial trading and digital marketing – it’s highly visible, highly accountable and highly influential.
- Responsibilities include:
- Definition and execution of the trading strategy
- Development of trading initiatives
- Driving digital sales by converting site traffic
- Setting pricing across the UK trade companies
- Developing and managing the promotional strategy
- Monitoring key trading performance indicators to meet KPIs
- Working closely with the category management, analytics and technology teams to improve the customer experience/sales journey
- Managing and motivating a team of 5 plus agencies
Required Competences
- Solid experience of designing, launching and operating an IT and Digital platform
- Exceptional understanding of the IT and Digital platform components and commercials acquired as CTO in a telecom or energy organisation
- 3rd party supplier negotiations
- Commercially astute
- Tenacity and ability to deliver in an environment of rapid change
- Gravitas to influence at the most senior level
- Determined, resilient and controlled under pressure
Head of Digital employer: Smart Digital
Smart is an exceptional employer that fosters a dynamic and innovative work culture, particularly for the Head of Digital role based in Chiswick. With a competitive salary and a focus on employee growth, Smart empowers its team to drive impactful digital strategies while enjoying the benefits of a collaborative environment. The company's commitment to transforming everyday services ensures that employees are part of a meaningful mission, making it an attractive place for those seeking rewarding careers in the digital landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Digital
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Smart Digital are looking for when hiring for a Head of Digital.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Smart Digital for the Head of Digital, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Smart Digital as a Head of Digital, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Smart Digital’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of Digital.
We think you need these skills to ace Head of Digital
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Smart Digital, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Smart Digital's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Smart Digital. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Smart Digital
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Smart Digital uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Smart Digital. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
