At a Glance
- Tasks: Lead and develop a growing dental practice while ensuring outstanding patient care.
- Company: Dynamic dental practice in Liverpool with exciting growth plans.
- Benefits: Salary up to £33,000, flexible hours, performance bonuses, and career progression.
- Other info: Opportunity for autonomy and support in a collaborative team culture.
- Why this job: Make a real impact in a patient-centred environment and shape the future of the practice.
- Qualifications: 3+ years in dental practice management with strong leadership and commercial skills.
The predicted salary is between 27500 - 38500 £ per year.
Hours: Full-time or Part-time (to be discussed at interview)
Salary: Up to £33,000 per annum (pro rata, depending on experience)
Practice Type: Mixed & Private, 8-surgery practice with growth plans
We are seeking a dynamic, commercially minded Dental Practice Manager to lead and develop our growing dental practice in Liverpool. This is a unique opportunity for an experienced manager to play a key role in driving business growth, enhancing private and specialist services, and supporting the long-term expansion of the practices.
This role is ideal for someone who combines strong leadership, operational excellence, and commercial awareness, with a passion for delivering outstanding patient care.
The Role
Reporting to the Principal Dentist, you will oversee the operational, financial, governance, facilities, technology, and people management of both practices. You will act as CQC Registered Manager, ensuring full compliance while also driving sales performance, private growth, and patient experience.
You will be responsible for supporting the development of private and specialist services, including (where applicable):
- Implants
- Endodontics
- Periodontics
- Prosthodontics
- Oral Surgery
- Aligners/Orthodontics
You will also ensure the effective delivery of any NHS contract activity using a mixed skill set of clinicians.
Key Responsibilities
Practice Leadership & Operations
- Oversee day-to-day operations across both sites
- Lead, motivate, and develop high-performing clinical and non-clinical teams
- Manage recruitment, training, rotas, appraisals, and performance
- Foster a positive, supportive, and high-performance team culture
Commercial Growth & Business Development
- Drive top‑line sales, private revenue, and profit growth
- Develop and implement strategies to increase treatment uptake and patient retention
- Support treatment coordination and patient finance discussions
- Build strong referral relationships with specialist dentists and partners
- Monitor KPIs, chair utilisation, and financial performance
Marketing & Brand Development
- Develop and manage the practice’s social media presence and online marketing strategy
- Support review management, local outreach, and brand building
- Promote private and specialist services to expand the patient base
Compliance, Governance & Regulation
- Act as CQC Registered Manager and ensure inspection readiness
- Maintain compliance with CQC, GDPR, infection control, safeguarding, radiography, COSHH, RIDDOR, and Health & Safety
- Oversee audits, policies, and governance frameworks
- Manage patient complaints, feedback, and service improvement initiatives
Financial & Operational Management
- Support budgeting, cost control, supplier negotiations, and stock management
- Oversee diary optimisation and workflow efficiency
- Ensure effective use of dental software, CRM systems, and IT platforms
About You
Essential
- Minimum 3+ years’ experience in a senior dental practice management role
- Proven track record of sales growth, profit improvement, and performance management
- Strong leadership, communication, and relationship-building skills
- Comprehensive knowledge of CQC compliance, governance, and GDPR
- Commercial mindset with a passion for growth and service excellence
- Confident using dental software, CRM systems, and Microsoft Office
Desirable
- Level 4+ qualification in Dental Practice Management or Leadership
- GDC-registered clinician background
- Experience in treatment coordination and private case conversion
- Familiarity with CBCT scanners and intra‑oral scanners
- Experience managing multi‑site practices
What We Offer
- Salary up to £33,000 per annum (pro rata, DOE)
- Full-time or Part-time hours (to be agreed at interview)
- Performance‑related bonus potential based on growth, sales, and profitability
- Opportunity to play a key role in scaling and shaping the future of the practices
- Supportive leadership and autonomy to make a real impact
- Long‑term career progression within a growing organisation
Interested?
If you are a driven Dental Practice Manager who thrives in a growth-focused, patient‑centred environment, we would love to hear from you. 'Apply' today for a private and confidential chat.
Dental Practice Manager in Liverpool employer: Smart Dental Care
Smart Dental Care is an excellent employer, offering a unique opportunity for Associate Dentists to thrive in a supportive and well-equipped practice located in the picturesque coastal town of Donaghadee. With a focus on both NHS and private dentistry, employees benefit from flexible hours, competitive income potential, and a collaborative work culture that fosters professional growth and development.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Practice Manager in Liverpool
✨Tap into Local Dental Societies
Get connected with your local dental societies and associations. These groups often have job boards or events where you can meet potential employers face-to-face. Plus, being active in these communities shows your commitment to the field!
✨Join Dental Conferences and Workshops
Keep an eye out for dental conferences and workshops happening in your area. These events are a goldmine for networking and can lead to job opportunities. Strike up conversations with attendees and speakers—you never know who might be hiring!
✨Highlight Your Specialisations
When chatting with potential employers, don’t shy away from showcasing any special skills or areas of interest—such as paediatric dentistry or cosmetic procedures. Tailoring your pitch to reflect what makes you stand out can really set you apart!
✨Check Out Our Website for Open Positions
Don’t forget to browse our website for any job postings by clinics actively looking for full-time dentists. Applying through us can get you noticed faster, so make sure to submit your application directly when you find a position that fits!
We think you need these skills to ace Dental Practice Manager in Liverpool
Some tips for your application 🫡
Show off your qualifications!:Make sure your CV highlights any dental qualifications you have, such as your degree and any specialisations or certifications. We want to see a clear educational background and details of any dental training you’ve undergone, especially if you have experience with specific techniques or technologies.
Stand out with your clinical experience:In dentistry, practical experience speaks volumes! Include relevant clinical placements or internships on your CV, detailing the skills you honed and treatments you performed. This will highlight your hands-on abilities and familiarity with dental practices, making you an attractive candidate for Smart Dental Care.
Craft a compelling cover letter:Your cover letter is your chance to show us why you're passionate about dentistry and why you're keen to join Smart Dental Care. Share specific experiences that ignited your interest in the field and how you envision contributing to the team. Keep it personable and engaging!
Tailor your application to us:We’re all about finding the right fit here at Smart Dental Care! Be sure to tweak both your CV and cover letter to reflect how your values and goals align with ours. Highlight any experiences that show your teamwork, patient care, and adaptability in dental settings!
How to prepare for a job interview at Smart Dental Care
✨Master the Clinical Skills Assessment
As a full-time candidate in dentistry, expect to showcase your clinical skills during the interview. Brush up on practical scenarios, and be ready to demonstrate techniques. They might throw in a live assessment, so practice your hand motions and communication while working on models or during mock exams.
✨Know Your Tools and Technology
Familiarise yourself with the latest dental technologies and tools that are commonly used in practice. Be ready to discuss how you integrate these into patient care, and don’t shy away from mentioning experiences with specific equipment or software that Smart Dental Care might use.
✨Highlight Patient Care Experience
In a full-time role, patient interaction is key. Prepare anecdotes that showcase your communication skills and ability to empathise with patients. Discuss your approach to patient care, including how you handle difficult conversations or challenging cases—this will really set you apart.
✨Engage in Professional Development Discussion
Show your commitment to ongoing learning and professional growth during the interview. Be ready to discuss any courses, certifications, or workshops you've undertaken and how they’ve equipped you for a role at Smart Dental Care. This demonstrates not just your skills but also your dedication to advancing in the field.
