At a Glance
- Tasks: Welcome patients, manage appointments, and support treatment coordination in a friendly environment.
- Company: Join Lisburn Dental Care, part of a large dental group with modern practices.
- Benefits: Full-time role with competitive pay and opportunities for career development.
- Other info: Flexible working hours and a supportive team atmosphere.
- Why this job: Make a real difference in patient care while expanding your skills in a dynamic setting.
- Qualifications: Experience in dentistry; GDC registration preferred but not essential.
The predicted salary is between 24000 - 30000 € per year.
Are you an organised, friendly and patient-focused professional with experience in dentistry? We are pleased to offer an exciting opportunity for a Dental Receptionist/Treatment Coordinator, and we warmly welcome applications from a GDC-registered Dental Nurse who is looking to broaden their role into reception and patient coordination. This is a varied, front-facing role combining reception responsibilities with treatment coordination, ideal for someone who enjoys working closely with both patients and clinicians.
About Lisburn Dental Care
Lisburn Dental Care is part of a well-established dental group with over 100 surgeries across 35 practices throughout Northern Ireland and the North West of England. We provide a full range of treatments, including:
- General dentistry
- NHS services
- Aligners
- Implants
- Cosmetic and restorative dentistry
All delivered within modern, digitally equipped practices focused on high standards of patient care.
The Role
As a Dental Receptionist / Treatment Coordinator, you will play a central role in the patient journey from welcoming patients at reception to supporting them through consultations and treatment planning. This position is particularly well-suited to:
- An experienced Dental Receptionist
- A Dental Nurse seeking a more administrative and patient coordination role
- A GDC-registered Dental Nurse looking for career development
Working Pattern
Full-time position, Working hours between 8:00am-7:00pm, Final rota agreed at interview
Key Responsibilities
- Reception Duties
- Welcoming patients and managing front-of-house operations
- Booking and coordinating appointments efficiently
- Managing phone and email enquiries
- Maintaining accurate patient records
- Treatment Coordination
- Supporting patients during consultations
- Explaining treatment options and associated costs clearly
- Assisting with finance options and payment plans
- Following up on outstanding treatment plans
Administration
Nurses/Patient-Coordinator/Receptionist TLNT1_NI in Lisburn employer: Smart Dental Care
Lisburn Dental Care is an excellent employer that prioritises a supportive and collaborative work environment, making it an ideal place for professionals looking to grow in the dental field. With a commitment to high standards of patient care and modern facilities, employees benefit from ongoing training opportunities and the chance to develop their skills in both reception and treatment coordination roles. Located in Lisburn, this full-time position offers a dynamic work culture where staff are valued and encouraged to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Nurses/Patient-Coordinator/Receptionist TLNT1_NI in Lisburn
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Lisburn Dental Care. Familiarise yourself with their services and values. This will help you connect with the team and show that you're genuinely interested in being part of their patient-focused environment.
✨Tip Number 2
Practice your people skills! As a Dental Receptionist/Treatment Coordinator, you'll be the friendly face patients see first. Think about how you can demonstrate your communication skills during the interview. Maybe even role-play some common scenarios with a friend to feel more confident!
✨Tip Number 3
Show off your organisational skills! In this role, you'll need to juggle appointments and patient records. Bring examples of how you've managed similar tasks in the past. This will help the interviewers see that you can handle the busy front-of-house operations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and shows that you’re keen on the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Nurses/Patient-Coordinator/Receptionist TLNT1_NI in Lisburn
Some tips for your application 🫡
Show Your Organisational Skills:Make sure to highlight your organisational skills in your application. We want to see how you manage tasks and keep everything running smoothly, especially in a busy dental environment.
Be Patient-Focused:Since this role is all about patient interaction, let us know how you prioritise patient care. Share examples of how you've made patients feel welcome and supported in previous roles.
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to the specific role. Mention your experience in dentistry and how it relates to the responsibilities of a Dental Receptionist/Treatment Coordinator.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important details!
How to prepare for a job interview at Smart Dental Care
✨Know Your Stuff
Make sure you brush up on your dental knowledge, especially if you're coming from a nursing background. Familiarise yourself with common treatments and procedures offered at Lisburn Dental Care, so you can confidently discuss them during the interview.
✨Showcase Your People Skills
As a Dental Receptionist/Treatment Coordinator, you'll be interacting with patients and clinicians regularly. Prepare examples of how you've successfully managed patient interactions in the past, highlighting your friendly and patient-focused approach.
✨Be Organised
This role requires excellent organisational skills. Bring along a planner or notes to demonstrate how you manage appointments and patient records. Discuss any systems or tools you’ve used to keep things running smoothly in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of treatments you’ll be coordinating, or how they measure patient satisfaction. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
