At a Glance
- Tasks: Welcome patients, manage appointments, and support treatment planning in a dynamic dental practice.
- Company: Join Lisburn Dental Care, part of a large dental group with modern facilities.
- Benefits: Competitive salary, career progression, training support, and performance bonuses.
- Other info: Enjoy a modern workplace with up-to-date technology and a friendly team.
- Why this job: Make a real difference in patient care while developing your skills in a supportive environment.
- Qualifications: Previous dental experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Are you an organised, friendly and patient‑focused professional with experience in dentistry? We are pleased to offer an exciting opportunity for a Dental Receptionist/Treatment Coordinator, and we warmly welcome applications from a GDC‑registered Dental Nurse who is looking to broaden their role into reception and patient coordination. This is a varied, front‑facing role combining reception responsibilities with treatment coordination, ideal for someone who enjoys working closely with both patients and clinicians.
About Lisburn Dental Care: Lisburn Dental Care is part of a well‑established dental group with over 100 surgeries across 35 practices throughout Northern Ireland and the North West of England. We provide a full range of treatments, including:
- General dentistry
- NHS services
- Aligners
- Implants
- Cosmetic and restorative dentistry
All delivered within modern, digitally equipped practices focused on high standards of patient care.
The Role: As a Dental Receptionist / Treatment Coordinator, you will play a central role in the patient journey — from welcoming patients at reception to supporting them through consultations and treatment planning. This position is particularly well‑suited to:
- An experienced Dental Receptionist
- A Dental Nurse seeking a more administrative and patient coordination role
- A GDC‑registered Dental Nurse looking for career development
Working Pattern: Full‑time position, working hours between 8:00am‑7:00pm, final rota agreed at interview.
Key Responsibilities:
- Reception Duties: Welcoming patients and managing front‑of‑house operations, booking and coordinating appointments efficiently, managing phone and email enquiries, maintaining accurate patient records.
- Treatment Coordination: Supporting patients during consultations, explaining treatment options and associated costs clearly, assisting with finance options and payment plans, following up on outstanding treatment plans.
- Administration & Practice Support: Ensuring smooth day‑to‑day practice operations, handling deposits and private treatment payments, supporting marketing initiatives and practice events, working closely with clinicians and the wider team.
What We’re Looking For:
- Experience: Previous dental experience essential, a GDC‑registered Dental Nurse is highly desirable, strong customer‑facing healthcare experience considered.
- Communication: Professional, approachable and confident, comfortable discussing treatment options and costs.
- Organisation: Able to manage a busy reception environment, strong administrative and multitasking skills.
- Technical Skills: Experience with dental/medical software, competent with Microsoft Office.
- Personal Qualities: Reliable and proactive, positive team player committed to delivering excellent patient care.
What We Offer: Competitive salary, dependent on experience, career progression opportunities within a large dental group, training and development support, performance‑based bonus opportunities, modern working environment with up‑to‑date systems and technology.
Ready to Apply? If you are an experienced Dental Receptionist or a GDC‑registered Dental Nurse looking to expand your skills into treatment coordination and reception, we would love to hear from you. Click Apply to join Lisburn Dental Care as our Dental Receptionist / Treatment Coordinator.
Nurses/Patient-Coordinator/Receptionist in Lisburn employer: Smart Dental Care
Lisburn Dental Care is an exceptional employer that prioritises patient care and employee development within a modern, digitally equipped environment. With competitive salaries, career progression opportunities, and a supportive work culture, we encourage our team members to grow their skills while making a meaningful impact on patients' lives. Join us in Lisburn, where your contributions are valued, and you can thrive in a collaborative atmosphere focused on excellence in dental care.
StudySmarter Expert Advice🤫
We think this is how you could land Nurses/Patient-Coordinator/Receptionist in Lisburn
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Lisburn Dental Care. Familiarise yourself with their services and values. This will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to patient care and reception duties. Think about your past experiences and how they relate to the role. We can even help you with mock interviews if you need a bit of extra confidence!
✨Tip Number 3
Show off your personality! Being friendly and approachable is key in this role. During the interview, let your warmth shine through. Remember, they’re looking for someone who can connect with patients and make them feel at ease.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Nurses/Patient-Coordinator/Receptionist in Lisburn
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous dental experience in your application. Whether you're a seasoned Dental Receptionist or a GDC-registered Dental Nurse, we want to see how your background makes you the perfect fit for this role.
Be Personable:Since this role is all about patient interaction, let your friendly and approachable nature shine through in your written application. Use a warm tone that reflects your ability to connect with patients and make them feel welcome.
Get Organised:Demonstrate your organisational skills by structuring your application clearly. Use bullet points for key achievements and keep your information concise. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Lisburn Dental Care.
How to prepare for a job interview at Smart Dental Care
✨Know Your Stuff
Make sure you brush up on your dental knowledge! Familiarise yourself with common treatments, procedures, and terminology. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Dental Receptionist/Treatment Coordinator, you'll be interacting with patients and clinicians regularly. Prepare examples of how you've successfully managed patient interactions or resolved conflicts in the past. This will highlight your communication skills and patient-focused approach.
✨Organisational Skills are Key
Since this role involves multitasking and managing a busy reception, think of specific instances where you've demonstrated strong organisational skills. Whether it's scheduling appointments or maintaining records, having concrete examples ready will impress your interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they handle patient feedback. This shows your enthusiasm for the role and helps you gauge if the practice is the right fit for you.
