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- Tasks: Support patients through their dental journey and manage treatment plans.
- Company: Join Smart Dental Care, a modern practice with over 100 surgeries across the North West.
- Benefits: Enjoy competitive pay, career progression, and bonuses on private treatments.
- Why this job: Be part of a friendly team making a real difference in patient care.
- Qualifications: 2 years in a dental practice and GDC registration required.
- Other info: Flexible working hours and a fully computerised environment await you!
Careers at Smart Dental Care
With over 30 practices across the North West of England and Northern Ireland, at Smart Dental Care we're never too far away. Both NHS & Private.
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Information
Job Ref:
Smiles Dental Receptionist Coordinator
Location:
14 Ballymoney Road, Ballymena, United Kingdom
Postcode:
BT43 5BY
Type of contract:
Permanent
Salary:
£11.50 to £13.50 Per Hour
Posted Date:
Tuesday, June 10, 2025
Closing Date:
Tuesday, July 22, 2025
Documents:
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Smiles Patient Coordinator/Receptionist
Dentist Receptionist / Patient Coordinator – Smiles Dental Care, Ballymoney Road, Ballymena, BT43
Join Our Friendly Team as a Dental Treatment Coordinator/Receptionist at Smiles Dental Care in Ballymena!Are you passionate about dental health and enjoy making a real difference in people's lives? Do you thrive in a supportive and lively team environment? If this sounds like you, we'd love for you to join us at our Ballymoney Road practice in Ballymena!
About Us
Our Smiles, Ballymena practice is part of the Smart group with 100+ surgeries across 35 Practices, offering a wide range of services including aligners, complex implants, endodontics, restorative dentistry, and NHS care. We are a modern, growing practice with a welcoming team and a strong focus on patient care.
The Role
We're looking for a warm and experienced Dental Treatment Coordinator / Receptionist to join our team full-time, Monday, Tuesday, Wednesday and Friday, 32 Hours per week. Some flexibility may be required depending on clinic hours. Working hours will be discussed during the interview stage.
You will play a key role in supporting patients through their dental journey, ensuring a seamless and positive experience from start to finish.
What You'll Do:
- Manage Treatment Plans: Coordinate finance applications, payment processes, and treatment scheduling.
Marketing & Events: Support marketing initiatives and practice open days.
Team Collaboration: Work alongside the reception and nursing teams to ensure efficient daily operations.
Patient Engagement: Welcome new patients, explain treatment and payment options, and assist with treatment planning.
Organisation: Maintain accurate patient records, manage appointments, and respond to enquiries professionally.
What We're Looking For:
- Experience: Minimum 2 years in a dental practice (Dental Nursing experience is a bonus).
Qualifications: GDC registration or prior Treatment Coordinator experience is essential.
Skills: Strong work ethic, excellent teamwork, and a genuine passion for patient care.
Knowledge: Familiarity with procedures like implants, composite bonding, and aligners.
Tech Savvy: Comfortable using dental software, scanners, and Microsoft Office.
Customer Service: A people person with a flexible, patient-first approach.
What We Offer:
- Competitive Salary: Based on experience.
Career Progression: Opportunities for training and professional development.
Incentives: Bonuses are available on private treatments.
Modern Facilities: Work in a fully computerised, up-to-date environment.
Full-Time Hours: 40 hours per week, Monday to Friday (working times to be discussed during the interview).
If this sounds like the perfect role for you, we'd love to hear from you! Apply today and become a valued member of our welcoming team at Smiles Dental Care, Ballymoney Road, Ballymena.
Interested? Click 'Apply' now to become our Patient Coordinator/Receptionist and grow your career with Smiles Dental Care.
Apply
Smart Dental Care
Providing the highest standards in Dental Care.
Links
Complaints:
Dental Treatment Coordinator / Receptionist employer: Smart Dental Care
Contact Detail:
Smart Dental Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Treatment Coordinator / Receptionist
✨Tip Number 1
Familiarise yourself with the specific dental procedures mentioned in the job description, such as implants and aligners. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively impacted patient experiences in previous roles. Being a people person is crucial for this position, so highlight your ability to connect with patients.
✨Tip Number 3
Research Smart Dental Care and their practices to understand their values and approach to patient care. This will allow you to tailor your responses during the interview and show that you're aligned with their mission.
✨Tip Number 4
Prepare to discuss your experience with dental software and technology. Being tech-savvy is essential for this role, so be ready to explain how you've used similar tools in past positions to enhance efficiency.
We think you need these skills to ace Dental Treatment Coordinator / Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in dental practices, especially any roles as a Treatment Coordinator or Receptionist. Emphasise your customer service skills and familiarity with dental procedures.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for dental health and patient care. Mention specific experiences that demonstrate your ability to manage treatment plans and engage with patients effectively.
Highlight Relevant Skills: In your application, clearly outline your skills related to teamwork, organisation, and technology use. Mention any experience with dental software and your ability to maintain accurate patient records.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a dental practice.
How to prepare for a job interview at Smart Dental Care
✨Show Your Passion for Dental Health
Make sure to express your enthusiasm for dental health during the interview. Share any personal experiences or motivations that led you to pursue a career in this field, as it will resonate well with the interviewers.
✨Demonstrate Teamwork Skills
Since the role involves working closely with both the reception and nursing teams, be prepared to discuss examples of how you've successfully collaborated with others in previous roles. Highlight your ability to contribute positively to a team environment.
✨Familiarise Yourself with Common Procedures
Brush up on your knowledge of common dental procedures such as implants, composite bonding, and aligners. Being able to discuss these topics confidently will show that you are well-prepared and knowledgeable about the services offered at Smiles Dental Care.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask the interviewers about the practice and its culture. This not only shows your interest in the position but also helps you determine if it's the right fit for you.
