At a Glance
- Tasks: Welcome patients, manage appointments, and support treatment planning in a dynamic dental practice.
- Company: Join Lisburn Dental Care, part of a large dental group with modern facilities.
- Benefits: Competitive salary, career progression, training support, and performance bonuses.
- Other info: Enjoy a modern workplace with up-to-date technology and a friendly team.
- Why this job: Make a real difference in patient care while developing your skills in a supportive environment.
- Qualifications: Previous dental experience is essential; GDC registration is a plus.
The predicted salary is between 30000 - 40000 € per year.
Are you an organised, friendly and patient-focused professional with experience in dentistry? We are pleased to offer an exciting opportunity for a Dental Receptionist/Treatment Coordinator, and we warmly welcome applications from a GDC-registered Dental Nurse who is looking to broaden their role into reception and patient coordination. This is a varied, front-facing role combining reception responsibilities with treatment coordination, ideal for someone who enjoys working closely with both patients and clinicians.
About Lisburn Dental Care: Lisburn Dental Care is part of a well-established dental group with over 100 surgeries across 35 practices throughout Northern Ireland and the North West of England. We provide a full range of treatments, including:
- General dentistry
- NHS services
- Aligners
- Implants
- Cosmetic and restorative dentistry
All delivered within modern, digitally equipped practices focused on high standards of patient care.
The Role: As a Dental Receptionist / Treatment Coordinator, you will play a central role in the patient journey from welcoming patients at reception to supporting them through consultations and treatment planning. This position is particularly well-suited to:
- An experienced Dental Receptionist
- A Dental Nurse seeking a more administrative and patient coordination role
- A GDC-registered Dental Nurse looking for career development
Working Pattern: Full-time position, working hours between 8:00am-7:00pm, final rota agreed at interview.
Key Responsibilities:
- Reception Duties: Welcoming patients and managing front-of-house operations, booking and coordinating appointments efficiently, managing phone and email enquiries, maintaining accurate patient records.
- Treatment Coordination: Supporting patients during consultations, explaining treatment options and associated costs clearly, assisting with finance options and payment plans, following up on outstanding treatment plans.
- Administration & Practice Support: Ensuring smooth day-to-day practice operations, handling deposits and private treatment payments, supporting marketing initiatives and practice events, working closely with clinicians and the wider team.
What We're Looking For:
- Experience: Previous dental experience essential, a GDC-registered Dental Nurse is highly desirable, strong customer-facing healthcare experience considered.
- Communication: Professional, approachable and confident, comfortable discussing treatment options and costs.
- Organisation: Able to manage a busy reception environment, strong administrative and multitasking skills.
- Technical Skills: Experience with dental/medical software, competent with Microsoft Office.
- Personal Qualities: Reliable and proactive, positive team player committed to delivering excellent patient care.
What We Offer: Competitive salary, dependent on experience, career progression opportunities within a large dental group, training and development support, performance-based bonus opportunities, modern working environment with up-to-date systems and technology.
Ready to Apply? If you are an experienced Dental Receptionist or a GDC-registered Dental Nurse looking to expand your skills into treatment coordination and reception, we would love to hear from you. Click Apply to join Lisburn Dental Care as our Dental Receptionist / Treatment Coordinator.
Nurses/Patient-Coordinator/Receptionist in Belfast employer: Smart Dental Care
Lisburn Dental Care is an exceptional employer that prioritises patient care and employee development within a modern, digitally equipped environment. With competitive salaries, career progression opportunities, and a supportive work culture, we empower our team members to thrive in their roles while enjoying the satisfaction of making a meaningful impact on patients' lives. Join us in Lisburn, where your skills as a Dental Receptionist or GDC-registered Dental Nurse can flourish in a collaborative and rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Nurses/Patient-Coordinator/Receptionist in Belfast
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Lisburn Dental Care. Familiarise yourself with their services and values. This will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to patient care and reception duties. Role-play with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can set the tone for a positive interaction with the interviewers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Nurses/Patient-Coordinator/Receptionist in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in dentistry and any customer-facing roles. We want to see how your skills align with the responsibilities of a Dental Receptionist/Treatment Coordinator.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about patient care and how your background as a Dental Nurse or Receptionist makes you a great fit for our team at Lisburn Dental Care.
Show Off Your Organisational Skills:In your application, give examples of how you've managed busy environments or coordinated appointments. We love seeing candidates who can juggle multiple tasks while keeping everything running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Smart Dental Care
✨Know Your Stuff
Make sure you brush up on your dental knowledge and the specific treatments offered at Lisburn Dental Care. Familiarise yourself with common procedures, costs, and patient care practices. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Dental Receptionist/Treatment Coordinator, you'll be interacting with patients and clinicians regularly. Prepare examples of how you've successfully managed patient interactions or resolved conflicts in the past. Highlight your friendly and approachable nature during the interview.
✨Demonstrate Organisational Skills
This role requires juggling multiple tasks, so be ready to discuss how you stay organised in a busy environment. Bring up any tools or methods you use to manage appointments, patient records, and communications effectively. This will show that you can handle the demands of the job.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the practice's approach to patient care or team dynamics. This not only shows your interest but also helps you gauge if the workplace is the right fit for you. It’s a great way to leave a lasting impression!
