Supplier Operations Assurance Lead

We’re looking for an ISM Supplier Operations Assurance Lead to work within the Supplier Governance and Controls (SG&C) team to be responsible for supplier performance (including budget, risk management and reporting). Drive supplier performance management and performance rectification for suppliers, reporting to the assigned Head of Supplier Delivery. Work with other parts of DCC to understand end-customer experience of service delivery and use this in dialogue with suppliers to drive good supplier performance. Work seamlessly with Commercial and other parts of DCC to deliver end-to-end contract management. Support ISM in the identification of risks arising from the outsourcing of services. Support the Heads of Supplier Management and Operational Supplier Managers as required in assuring and auditing supplier risk practices. Support the Director of ISM in managing ISM’s functional risks.

What will you be doing?

• Supplier Management in a complex environment, must have regulatory experience and experience of difficult stakeholder engagement and relationship maintenance.
• Be responsible for interfacing with the Enterprise Risk team to support DCC risk management framework, create risk management reports and deliver to key stakeholders, nominated risk lead.
• Perform audit and assurance activities to regularly review and ensure adherence to controls, processes, documentation and procedures.
• Be responsible for ensuring that supplier performance meets performance obligations and service level agreements.
• Be responsible for accuracy of forecasted ‘run’ budget with suppliers.

What are we looking for?

• An individual with experience in supplier management procedures.
• Stakeholder management and issue resolution to drive operational benefits.
• Proven in building relationships and leveraging these to drive continuous improvement and ongoing value for money.
• Managing supplier budgets and supplier risk management across a disaggregated supply chain and developing supplier performance reviews.
• Proven ability to work in a dynamic environment where priorities may change on a weekly basis.
• Working in a regulated environment within Telco/Energy/Infrastructure/Technology sectors.
• Experience in cost management processes (such as processing invoices).

About the DCC:

At the DCC, we believe in making Britain more connected, so we can all lead smarter, greener lives. That desire to make a difference is what drives us every day and it wouldn’t be possible without our people. Each person at the DCC brings a special kind of power to the business, and if you join us, we’ll give you the means to unleash yours. Here, we depend on each other and hold each other accountable. You have the power to challenge and make change, to take the initiative and enjoy real responsibility. Whether it’s doing purposeful work, helping us grow or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey.

Company benefits:

The DCC’s continued success depends on our people. It’s important to us that you enjoy coming to work, and feel healthy, happy and rewarded. In this role, you’ll have access to a range of benefits which you can choose from to create a personalized plan unique to your lifestyle.

What to do now:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. As a Disability Confident member, DCC is committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments, need a copy of this job advert in an alternative format, or have any other questions you’d like to ask before applying, please contact stephanie.owen@peregrineresourcing.com.