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- Tasks: Manage complex supplier relationships and drive performance improvements.
- Company: Dynamic company with a focus on strategic supplier management.
- Benefits: Competitive salary, performance bonuses, and hybrid working model.
- Why this job: Be the key link between business and suppliers, making a real impact.
- Qualifications: Experience in account management or client director roles required.
- Other info: Opportunity for career growth in a collaborative environment.
The predicted salary is between 43200 - 72000 £ per year.
London or Manchester (Hybrid working model, 8 days a month office based)
Competitive Salary plus performance related bonus
Advert closing on 8th December 2025
We are seeking a highly skilled Supplier Business Manager who will have been successful in Account Management or Client Director type roles. In this position, you will take ownership of in-life contract and performance accountabilities across complex service providers. This is a strategic role requiring someone who can drive consistent delivery of contractual performance expectations and obligation requirements, manage spend vs forecast, drive a culture of continuous improvement and mitigate service risk across a portfolio of multi-service complex service providers.
You will act as the critical link between our business, customers, industry and service providers to lead delivery of cross-functional initiatives. This role demands resilience, confidence, and the ability to navigate difficult conversations both internal and external to DCC while maintaining strong, collaborative relationships.
What will you be doing?
- Strategic Account Management: Manage complex, multi-service supplier relationships post-contract, including leading governance reviews, risk management, financial oversight, continuous improvement and escalation processes. Balance commercial oversight with relationship building. Lead cross-functional initiatives for Contract and Supplier Management.
- Supplier Performance Management: Identify systemic underperformance and implement structured and enduring improvement plans. Apply frameworks for issue escalation and resolution. Create robust risk oversight and management to mitigate service risks. Create a culture of continuous improvement driving activity DCC wide. Lead ecosystem collaboration to drive continued service stability and value add.
Supplier Business Manager employer: Smart DCC
Contact Detail:
Smart DCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supplier Business Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Supplier Business Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky conversations! Brush up on your negotiation skills and be ready to discuss how you can drive performance and manage relationships effectively. Practising with a friend can help you feel more confident when it counts.
✨Tip Number 3
Showcase your strategic mindset! When you get the chance to chat with potential employers, highlight your experience in managing complex supplier relationships and driving continuous improvement. Use specific examples to illustrate your impact.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining us. Make sure your application reflects your passion for the role and how you can contribute to our success.
We think you need these skills to ace Supplier Business Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Supplier Business Manager role. Highlight your experience in account management and any relevant achievements that showcase your ability to manage complex supplier relationships.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use it to demonstrate your understanding of strategic account management and how you can drive continuous improvement within our supplier relationships.
Showcase Your Soft Skills: This role requires resilience and strong relationship-building skills. In your application, give examples of how you've navigated difficult conversations and maintained collaborative relationships in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Smart DCC
✨Know Your Suppliers
Before the interview, research the key suppliers relevant to the role. Understand their services, strengths, and weaknesses. This will help you demonstrate your knowledge of the industry and show that you're ready to manage complex supplier relationships.
✨Showcase Your Strategic Thinking
Prepare examples from your past experience where you've successfully managed supplier performance or led cross-functional initiatives. Be ready to discuss how you identified issues, implemented improvement plans, and drove continuous improvement in your previous roles.
✨Demonstrate Resilience and Confidence
Expect to face questions about difficult conversations and conflict resolution. Prepare to share specific instances where you've navigated challenging situations while maintaining strong relationships. This will highlight your ability to handle the pressures of the role.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company's goals and challenges. Inquire about their current supplier management strategies or how they foster a culture of continuous improvement. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
